What are the responsibilities and job description for the Tourism Associate/Membership Coordinator position at Indiana County Tourist Bureau?
Local non-profit agency is seeking a Tourism Associate/Membership Coordinator to work full-time 40 hours per week. Hours may fluctuate during busier months and may include some evening and weekends. The selected individual must be reliable and well organized.
The desired candidate should be detail oriented, possess strong writing skills, and feel comfortable working in a busy office with a sizable membership base. Proficient in Microsoft Office (Word, Excel, Outlook) required, social media experience and familiarity with QuickBooks is preferred.
Key responsibilities:
- First to answer phone and to greet walk-in guests in a professional and courteous manner
- Maintain membership database, process new & renewing memberships
- Create weekly email blast, social media posts and special notices as needed
- Maintain website calendar of events
- Responsible for Gift Shop sales & inventory tracking
- Manage in-house leads and bulk-lead requests and mailings
- Organize and maintain inventory of member brochures and other county guides
- Stock local brochure racks
- Create monthly reports
- Assist with creating mailing lists, invitations, and collecting RSVPs for special events
- Organizing materials for tabling at events
- Coordinate welcome bags and gift baskets for visitors, reunions, weddings, (etc.)
General responsibilities:
- Attend monthly board meetings and record minutes (1st Thursday evening of the month)
- Represent the tourist bureau at events as necessary
- Have familiar knowledge of Indiana County, the region and attractions
- Performs other duties and activities necessary to support the needs of the tourist bureau office
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Location Type:
- In-person
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Experience:
- QuickBooks: 2 years (Preferred)
- Microsoft Office: 2 years (Required)
- Customer support: 2 years (Required)
Work Location: In person