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Customer Service Associate - Noblesville

Indiana Fram Insurance
Noblesville, IN Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/12/2025

Responsibilities :

  • Takes incoming phone calls and answers customer questions.
  • Handles any walk-in customers.
  • Collects payments.
  • Makes policy changes.
  • Assists with claims paperwork that is requested by the claim's representatives.
  • Provides proof of insurance documents that are requested by clients.
  • Any additional duties assigned by management.

Requirements for Success :

  • High school diploma or GED equivalent.
  • 1 year of customer service experience.
  • Property & Casualty insurance license required or must be able to obtain this license within 2 years.
  • Proficient in Microsoft Suite.
  • Strong communication skills.
  • Strong time management and problem-solving skills.
  • Strong attention to detail and accuracy.

    • IFBI Perks :

  • An organization that values work / life balance
  • Paid vacation / sick leave
  • 401(k) with match
  • Fulltime with a Monday - Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
  • Collaborate in a team environment
  • Paid volunteer hours

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