What are the responsibilities and job description for the Front Desk Receptionist position at Indiana Immediate Care?
Company Overview
Indiana Immediate Care is dedicated to prioritizing the health and well-being of our patients. Our team of experienced professionals is committed to providing exceptional preventative healthcare and treatment for illnesses and injuries, ensuring that our community receives the best care possible.
Summary
As a Front Desk Receptionist at Indiana Immediate Care, you will be the first point of contact for our patients, playing a vital role in delivering outstanding customer service. Located in a welcoming environment, this position is essential in facilitating smooth operations and enhancing patient experiences.
Responsibilities
- Greet and assist patients as they arrive at the facility, ensuring a warm and welcoming atmosphere.
- Manage phone calls and inquiries efficiently, directing them to appropriate staff as needed.
- Schedule appointments and maintain accurate patient records using electronic health systems.
- Handle administrative tasks such as filing, data entry, and managing office supplies.
- Coordinate with medical staff to ensure timely patient flow and communication.
- Maintain cleanliness and organization of the front desk area to create a professional environment.
- Assist with billing inquiries and insurance verification processes as necessary.
- Provide support to other administrative staff as required to enhance overall clinic operations.
Qualifications
- Proven experience in a front desk or receptionist role, preferably in a healthcare setting.
- Strong time management skills to handle multiple tasks efficiently in a fast-paced environment.
- Excellent organizational abilities with attention to detail for maintaining accurate records.
- Familiarity with phone systems and basic office equipment is essential.
- Proficient in computer literacy, including experience with Google Suite or similar software.
- Ability to communicate effectively with patients and team members, demonstrating empathy and professionalism.
If you are passionate about patient care and possess the skills to create a positive first impression, we invite you to apply today and become an integral part of our team at Indiana Immediate Care!
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Indianapolis, IN 46229 (Required)
Ability to Relocate:
- Indianapolis, IN 46229: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19