What are the responsibilities and job description for the Work Scheduling Assistant - Assistant Senior position at Indiana Michigan Power Company?
Job Posting End Date
04-21-2025Please note the job posting will close on the day before the posting end date
Job Summary
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.Job Description
ESSENTIAL JOB FUNCTIONS:
Under moderate to limited supervision:
- Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
- Develop schedules for line servicer and technician appointments.
- Communicate with customers and direct inquiries.
- Support adherence to standard work scheduling policies and procedures.
- Assist with outage management as needed.
- Provide administrative support as needed.
MINIMUM REQUIREMENTS (SG 03 Assistant level):
Education requirements are listed below:
- High school diploma or GED required.
Work Experience requirement listed below:
- 3 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Associate classification.
- Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
MINIMUM REQUIREMENTS (SG 04 Assistant Sr. level):
Education requirements are listed below:
- High school diploma or GED required.
Work Experience requirement listed below:
- 6 years of post-high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Asst classification.
OTHER REQUIREMENTS:
Must be available to work overtime, call-out overtime and shift work, as required.
Travel requirements are expected 10-25% of the time.
Ability to demonstrate the following skills and competencies:
- Organizational and analytic/problem solving skills
- Prioritization skill
- Customer Focus and Teamwork.
Strong verbal and written communication skills.
Compensation Data
Compensation Grade:
SP20-003Compensation Range:
$21.49-26.87 USDHear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Salary : $21 - $27
