Front Office / Medical Assistant

Indiana Nephrology & Internal Medicine, P.C. is currently seeking a Front Office / MA prepared to meet the challenge of providing the best quality of patient care at our Noblesville location.

The Front Office/MA is responsible for the efficient functioning of physician offices through clinical and clerical support. Demonstrates and fosters a commitment to patient satisfaction and teamwork.

Duties:

• Responsible for answering all incoming calls
• Rooming Patients (review medications, obtain vitals, ensure chats are prepped/sufficient for appointment.)
• Triage
• Welcome all patients, exhibiting excellent customer service skills
• Verify insurance & personal information with patient
• Collect co-payments, pre-payments, account balances
• Ensure that chart/patient is HIPAA compliant
• Follows established protocols to report and document diagnostic tests as directed by the physician, within the scope of their training and experience.
• Supports clinical functions to prepare patient for examination or procedure. Collects data to support the initial patient assessment including taking vital signs.
• Conducts a standardized patient interview per office protocol.
• Alerts physician to any patient complaints, especially those that are life threatening and abnormal vital signs.
• Provides patient education as directed by a physician regarding treatment, special diets, medication, follow-up diagnostic tests and healthy lifestyle information.
• Calls pharmacy refills and patient callbacks as directed by office protocol and as directed by a physician. Document all calls, correspondence and encounters with patient within established guidelines
• Performs procedures and treatments, within the scope of their training and experience, as ordered by the physician following established protocols and appropriately documents outcomes in the patient record.
• Follows established protocols in obtaining, preparation and transport of specimens for diagnostic tests as ordered by the physician and using universal precaution guidelines.
• Follows established protocols to report and document diagnostic tests as directed by the physician, within the scope of their training and experience
• Verify proper referrals are completed and documented for patient visit
• Monitor office flow to ensure patients are taken care of promptly
• Schedule follow-up appointments and any required diagnostic testing
• Medication and Radiology Authorizations, as well as Procedural Authorizations
• Data Entry, scanning and faxing
• Charting and documentation
• Travel to satellite offices
• Assists with other medical office needs, including registering patients, check-in, check out, scanning insurance cards & picture ID’s into Practice Management System
• Monitors I-Remind System.
• Scanning medical records into the Acumen EHR system.

Requirements:

• High School Diploma
• One year related experience and/or training; or equivalent combination of education and experience.

If you have experience as an MA at a medical practice, we encourage you to apply for one of our positions.

This is great opportunity!

Interested candidates must submit a resume for consideration!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Office: 1 year (Preferred)
• Front Office: 1 year (Preferred)

Work Location: In person

Salary : $17