Clinic Coordinator

Job Summary

• Schedules patient appointments to allow for effective treatment and patient care
• Ensures proper staff resources are available to accommodate patient load
• Answers phones and provides office information
• Ensures compliance with appropriate policies, procedures and regulations in clinics
• Manages triage, complaints, and queries from patients and students and escalates issues when needed
• Accepts payments, enters coding on patient accounts, processes billing, and assists with billing inquiries and discrepancies
• Applies insurance benefits and authorizations appropriately to patient accounts to determine patient due amounts
• Reconciles daily deposits and conducts closing procedures
• Places prescription orders
• Assists in clinic with other tasks as needed

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

WORK EXPERIENCE

Required

SKILLS

Required

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level : Intermediate

FLSA : Nonexempt

Job Function : Health Services

Job Family : Clinic Operations

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Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.