What are the responsibilities and job description for the Part-Time Student Office Assistant, Housing Operations and Assignments position at Indiana University Bloomington?

Job Summary

Supports the Housing Operations and Assignments desk by utilizing various office skills with a focus on customer service and attention to detail.
Provides support to the department's professional staff.
Manages email and voicemail communications by offering general phone support for student requests, housing assignments, the move-in process, and medical accommodations.
Provides directional guidance to students, staff, and vendors entering the buildings.
Serves as an information source for housing assignments and processes.
Assists with tabling information during the summer New Student Orientation programs.
Supports Residence Life initiatives.

Qualifications

EDUCATION

Required

Currently enrolled as a student at Indiana University

WORK EXPERIENCE

Preferred

1 year of office experience

Customer Relations Management tool experience

SKILLS

Required

Excellent interpersonal skills

Ability to exchange information clearly and professionally, with a strong customer service orientation

Demonstrates ability to work well with a diverse population of students, faculty, and staff

Strong organizational, time management, and multitasking skills including the ability to manage multiple tasks and priorities efficiently

Ability to recognize tasks need completion and take the initiative to assist where and when needed

High level of attention to detail

Ability to maintain confidentiality with access to critical university data

Proficient with standard office equipment

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

There are a limited number of positions available for the spring and summer.

There may be opportunities to continue in a similar capacity for the fall semester.

Work Location

This is an in-person position

Bloomington, Indiana

Advertised Salary

12.00 - $13.00 per hour based on qualifications and experience

Work Hours

8 : 00 AM - 5 : 00 PM, Monday through Friday, with an average of 10-20 hours per week

Minimal weekend and evening work may be required

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level : Part Time Employee

FLSA : Nonexempt

Job Function : Part Time Employee

Job Family : Part Time Student Employee

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Salary : $12 - $13

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