Demo

Resource Navigator (Licensed Clinical Social Worker)

Indiana University Bloomington
Gary, IN Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/27/2025

Job Summary

The RedHawks CARE Resource Navigator (RN) assists students by providing individualized care through resources education, coordination, and referral services, both internal and external, for students who are dealing with basic needs insecurities or personal, social, and / or emotional difficulties that may affect their academic success.

Department-Specific Responsibilities

  • Assists the Project Director in managing and implementing RedHawks CARE and works closely with the Office of Counseling Services, Office of Financial Aid, Accessible Support Services, Office of Student Success, Student Advising Center, and other key support areas integral to student success, retention, and graduation, under the supervision of the Dean of Students.
  • Serves as a case manager for students experiencing emerging and chronic situations that may compromise their ability to be successful including, but not limited, to food, housing, transportation, and health including mental health challenges.
  • Interfaces directly with students, IUN's Care Team, and appropriate academic and student affairs departments on shared student support goals and initiatives.
  • Works with the Project Director, Institutional Analytics, external evaluator, and internal educational researcher to evaluate the effectiveness of the RedHawks CARE initiatives against project goals, objective, and projected outcomes. Prepare student impact reports and present findings to stakeholders regarding the effectiveness of grant funding.
  • Identifies basic needs resources and potential partnership to strengthen coordination, collaboration, and engagement with local, state, federal, and community-based organizations to advance systemic change.
  • Assists with the design and implementation of a campus-wide strategy to address student mental health needs including a comprehensive marketing plan to promote mental health resources, education for faculty and staff, and wellness messaging to better support students in need.
  • Coaches' students on strategies and interventions that support self-care and self-advocacy to manage their academic, personal, and fiscal responsibilities.
  • Provides direct referrals to campus and community services and implements non-clinical interventions, program, or services, unless licensed to practice and provide mental health counseling.
  • Supervises and provides leadership to the Student Support Specialist and student workers.

General Responsibilities

  • Provides medical social work services to inpatients and outpatients and their families including psychosocial assessment, supportive counseling, crisis intervention services, trauma focused care, discharge planning, information and referral, and participation in multidisciplinary treatment team, preadmission planning when appropriate; discharge planning; coordination of community resources.
  • Participates in consultative multidisciplinary treatment team, coordination of community resources, maintain database of patient population, treatment, intervention and outcomes.
  • Coordinates follow-up care and consultation with allied health professionals, the Department of Child Services, and local law enforcement.
  • Documents patient activity as required by department.
  • Serves as liaison to community agencies regarding patient problems or issues related to medical diagnosis.
  • Organizes and speaks in community educational programs on child maltreatment.
  • Identifies and pursues opportunities to enhance knowledge base related to programs, articles, staff education, or community projects.
  • Complies with all policies and standards, accurately documenting the medical record and serving as a resource when needed.
  • Complies with required standards for medical / legal reporting situations, and / or educates other professionals with responsibility for reporting.
  • Qualifications

    EDUCATION

    Required

  • Master's degree in Social Work (MSW) or similar degree approved by the Council on Social Work Education
  • WORK EXPERIENCE

    Required

  • 2 years of experience dealing with specific issues of child maltreatment
  • Preferred

  • 3 years of experience in designing, managing, or implementing services for low-income and underserved student
  • Experience with managing student systems and software
  • Experience working with college students, including underserved student populations
  • LICENSES AND CERTIFICATES

    Required

  • Licensed Clinical Social Worker (LCSW) in the state of Indiana upon date of hire
  • SKILLS

    Required

  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrated time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Seeks to acquire knowledge in area of specialty
  • Highly thorough and dependable
  • Demonstrates a high level of accuracy, even under pressure
  • Preferred

  • Understanding of and sensitivity to and respect for the socioeconomic, cultural, and ethnic backgrounds of students
  • Working Conditions / Demands

    This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

    Additional Information

    This position is grant funded with expected annual renewals. Renewals are contingent on the availability of grant funds.

    Work Location

    Gary, Indiana

    Advertised Salary

    60,000.00 - $64,000.00 annually

    Benefits Overview

    For full-time staff employees, Indiana University offers a wide array of benefits including :

  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
  • Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

    Job Classification

    Career Level : Advanced

    FLSA : Exempt

    Job Function : Health Services

    Job Family : Social Work

    Click here to learn more about Indiana University's Job Framework.

    Posting Disclaimer

    This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

    If you wish to include a cover letter, you may include it with your resume when uploading attachments.

    Equal Employment Opportunity

    Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.

    Salary : $60,000 - $64,000

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