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Associate Director of the Graduate Business Programs in Medicine

Indiana University Indianapolis
Indianapolis, IN Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025
KELLEY SCHOOL OF BUSINESS - IU (IN-BUS-IUINA)

The Kelley School of Business-Indianapolis located on the Indiana University Indianapolis (IUI) campus has an exciting opportunity for an Associate Director of the Graduate Business Programs in Medicine. The Graduate Business Programs in Medicine include our Physician MBA, newly created Business of Biotechnology Masters, and various partnership and executive education programs.

The IUI campus is a vibrant, diverse community that promotes inclusion, positivity, and a passion for success. As a top-ranked business school, Kelley delivers undergraduate and graduate business programs that prepare students for lifelong achievement and professional excellence. Kelley School faculty and staff are committed to collaboration, professionalism and ongoing innovation in programs and research.

At Kelley, valuing differences are inseparable from our mission to transform the lives of students, organizations, and society through business education, research, and service. A variety of perspectives and experiences are vital to our ability to prepare leaders who can succeed globally, inform our research, and create and maintain a community and culture in which every person belongs and is valued.

The Associate Director of Operations for the Kelley Graduate Business Programs in Medicine is responsible for overseeing and optimizing the program's operational infrastructure to ensure a seamless and high-quality student, faculty, and staff experience. Reporting to the Director, this role provides leadership in program execution, staff supervision, budget management, and academic operations.

The Associate Director will manage the day-to-day operations of the Physician MBA program, ensuring efficient coordination of academic quarters, residency sessions, faculty support, and student services. This role serves as a critical link between faculty, students, and administrative teams, overseeing key processes such as course scheduling, Canvas course site management, assessments, and program evaluation. Additionally, the Associate Director will play a vital role in program expansion, including the Masters in the Business of Biotechnology, working to streamline operations and enhance student success initiatives.

This position requires a proactive, highly organized, and solutions-oriented leader with experience in higher education program management, academic operations, and student support. The ideal candidate will have a strong background in operational efficiency, data-driven decision-making, and strategic problem-solving, ensuring the program remains innovative and responsive to the evolving needs of physician and healthcare leaders.

Department-Specific Responsibilities

  • Supervise program staff: providing direction, support, and professional development opportunities.
  • Oversee program budgeting, tracking, and ensuring cost containment.
  • Assist the Director with resource allocation and reporting for operational initiatives.
  • Manage quarterly transitions, including academic calendars, registration, and residency scheduling.
  • Oversee the execution of residency activities, ensuring smooth operations and participant satisfaction.
  • Coordinate student support initiatives, including retention strategies, graduation rates, and student satisfaction.
  • Lead program assessment efforts, including surveys, evaluations, and data analysis for continuous improvement.
  • Oversee Canvas course site management, ensuring consistency and quality in course content and student resources.
  • Faculty and Course Support
  • Serve as a primary liaison for faculty, coordinating communications, schedules, and academic support.
  • Support specialized courses, including the Healthcare Policy Course, Executive Coaching Course, and Leadership Immersion Course, ensuring operational excellence.
  • Align program operations to maintain consistency across programs.
  • Collaborate with leadership to identify and implement operational improvements that support program growth.

General Responsibilities

  • Provides day-to-day operational management of student programming staff.
  • Establishes short-term operational objectives.
  • Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
  • Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
  • Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
  • Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
  • Ensures and provides training to assigned staff to improve student programming operations; researches and identifies development opportunities for assigned staff.
  • Researches and stays up-to-date on new industry student programming standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

  • Bachelor's degree in student programs, social work, or a related field

Preferred

  • Master's degree in higher education student affairs or a related field

Required

WORK EXPERIENCE

  • 2 years in student programs, higher education student affairs, or a related field

Skills

Required

  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrated time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Excellent organizational skills
  • Excellent collaboration and team building skills
  • Effectively coaches and delivers constructive feedback
  • Instills commitment to organizational goals
  • Ability to influence internal and/or external constituents
  • Demonstrates excellent judgment and decision making skills
  • Demonstrated ability to maintain confidential information
  • Effective conflict management skills
  • Demonstrated customer service skills
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Commitment to working with people of diverse backgrounds and demonstrated cultural competency
  • Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required
  • Ability to build strong partnerships with students and other university departments

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Flexibility for this position is necessary for event staffing which includes some weekends and evenings.

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

$62,000 - $65,000 per year depending upon experience

For full-time staff employees, Indiana University offers a wide array of benefits including:

  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Request Support

Telephone: 812-856-1234

Salary : $62,000 - $65,000

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