Vice Chancellor, Enrollment Management (Enrollment Mgmt Executive)

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

The Division of Enrollment Management operates from the prospective of enhancing the experience of students from the point of recruitment through graduation, which is a designated goal of IU Indianapolis' campus strategy.

Mission

• Shaping the future 1 student at a time.
  
  

Vision

• To be a recognized leader in strategic enrollment management by supporting student success and advancing the campus mission.
  
  

Indianapolis

IU Indianapolis is Indiana's premier urban research campus and a recognized national leader in health and life sciences research. In 2025, IU Indianapolis received designation as a Research 1 University according to the Carnegie Classification, marking its ascension to being a premier urban research university.

From the start, IU Indianapolis was designed to be an integral part of a revived Indianapolis, which has grown to become to become 15th-largest city in the nation. Many separately located school were gathered to form a new campus on 512 acres immediately adjoining a lively downtown. The city of Indianapolis is know for it's "Hoosier Hospitality" and all of the excitement and fanfare associated with the Indianapolis 500 Motor Speedway, as well as professional and collegiate sports. It has one of the largest children's museums in the world, as well as a collection of monument and memorials that is on surpassed by our nation's capital.

Indianapolis has also gained acclaim for its deep roots in the music industry including jazz and R&B, a flourishing culinary and brewing scene, and thriving cultural institutions.

IU Indianapolis has been a major contributor to the city's ascendency, just as the city's cultural development, high quality of life, and reasonable cost of living have helped IU Indianapolis attract outstanding faculty, staff and students.

The Vice Chancellor oversees the Division of Enrollment Management , which includes Undergraduate Admissions, Registrar, Military-Connected Student Services, and Financial Aid and Scholarships. In addition to IU Indianapolis, the Division of Enrollment Management provides strategic support for the recruitment, enrollment and retention efforts for Indiana University's 2 regional centers: Indiana University Fort Wayne and Indiana University Columbus.

The successful candidate must also have a history of building collaborative partnerships. This will be key to their success at IU Indianapolis. Therefore, it is important that the successful candidate continue strengthening Enrollment Management's relationships with on-campus partners including academic units and Deans, Division of Undergraduate Education, Student Affairs, International Affairs, and the Graduate School to name a few.

Opportunities and Expectations for Leadership

The Vice Chancellor will join an institution that was formed with a bold and unique vision. Building upon over 50 years of institutional success and progress; the Vice Chancellor will optimize IU Indianapolis enrollment for the future and harness it's strengths in imagining, developing, and executing an ambitious plan for enrollment management. This is a position of impact, and the Vice Chancellor will be able to seize the opportunities for a dynamic institution committed to transforming the lives of it's students, it's community, and the world.

General Responsibilities

• Responsible for the leadership, integration, and coordination of student recruitment and enrollment efforts at IU Indianapolis.
• Develops and implements strategic data and insights to address IU Indianapolis challenges in a rapidly changing higher education environment.
• Chairs the Enrollment Management Advisory Council and works collaboratively with others in senior campus administration, the deans of the academic units, the graduate school. international affairs, faculty leadership, and related campus partners to promote enrollment managements as a comprehensive approach toward meeting the campus strategic goals.
• Oversees a budget of approximately $68 million and a division that includes 164 staff. Direct reports to the Vice Chancellor include: Executive Director of Financial Aid and Scholarships, Executive Director, Undergraduate Admissions, Director, Military-Connected Student Services, Registrar, and Assistant Vice Chancellor for Enrollment Management.
• Serves as the campus leader for all enrollment management efforts including research, strategic planning, program implementation, and assessment.
• Provides strong advocacy for the goals and needs of enrollment management, working collaboratively with campus administration colleagues and the deans to set direction and establish priorities for IU Indianapolis future.
• Fosters a campus-wide culture focused on student success, service excellence, and data- informed decisions in alignment with the institution's mission, vision, values, and goals.
• Represents IU Indianapolis to the campus and larger University in issues related to enrollment management including policy, marketing, and the resources and tools for successful outcomes.
• Leads the development and implementation of IU Indianapolis comprehensive recruitment and enrollment program including market assessment and segmentation, brand marketing and promotional strategies, and financial aid leveraging.
• Routinely analyzes data, both quantitative and qualitative, to shape enrollment priorities and develop an enrollment culture that is systematic, rigorous, highly strategic, and fully accountable in its approach and execution.
• Establishes and maintains positive working relationships with University academic and administrative departments in order to develop the key messages for the academic strengths of the University.
• Provides visionary and strong leadership in dynamic times. The nature of the IU Indianapolis student body is changing every year, and the University is highly motivated to address the current and future national demographic trends and market challenges that have impacted student enrollment in recent years.
• Leads the envisioning of future enrollment management at the undergraduate level and provides support for enrollment planning at the graduate and professional level as a colleague and institutional level.
• Responsible for championing campus-wide programs and designing and implementing in broad collaboration with the various constituencies of the University the steps and strategies that will make the vision for enrollment a reality.
• Develops strategies that support growth.
• Leads the exploration of standard and creative opportunities for expanding enrollment to 4,000 beginner undergraduate students. As the urban research campus and the state's health sciences campus, situated in the state's capital city and economic engine, IU Indianapolis possesses numerous advantages and opportunities as it moves forward. Enrollment strategies will be influenced by fact-based, data-informed decision making, using thorough research and analysis as a guiding principle.
• Explores all possibilities for enrollment growth. Immediate priorities include:
• Identifies opportunities to stand out and convey the strengths that IU Indianapolis offers, within a competitive and fast changing local, regional, national, and international higher education environment.
• Considers innovative opportunities for growth across student populations including traditionally aged undergraduate students, transfer students, adult near-completer students, non-resident students, and veteran and military-connected students, with the continuous goal of increasing access and diversity.
• Provides support for graduate and international enrollment as critical components of total University enrollment and institutional health.
• Continues and expands seamless admission agreements with local high schools
• Develops a strategic plan for connecting local P12 students with higher education including creative leveraging of space and talent on the IU Indianapolis campus, particularly during the summer months.
• IU Indianapolis accepts nearly 84% of students and yields nearly 25% of students. As the University expands into new markets, the Vice Chancellor will develop strategies to increase yield to 40%.
• Engages the IU Indianapolis community in the enrollment effort.
• Develops and nurtures collaborative partnerships within the IU Indianapolis community and beyond. expected to convey the vision for strategic enrollment management and promote a commitment to open conversation and shared goals. While the Vice Chancellor will have many partners across the University, a mutually supportive relationship with academic leaders will be essential to success.
• At the graduate and professional level, for international students, and IU's 2 regional centers (IU Fort Wayne and IU Columbus), the Vice Chancellor will serve as a thought partner, supporting all the ways in which enrollment success for IU Indianapolis can be achieved.
• Provides the leadership, energy, and vision for a highly productive team. This is a position for a skilled leader and team builder.
• Instills energy, spends time getting to know staff, and bring further cohesion to a group that is dedicated to their work and the students they serve.
• Advances a team environment; support the effective communication of goals and objectives; and provide the tools to help the staff grow and develop as a team and individuals.
  

EDUCATION

Required

• Master's degree
  
  

Preferred

• Terminal degree
  
  

WORK EXPREIENCE

Required

• Significant professional experience managing the complex interplay of marketing and recruiting strategies, enrollment goals and revenue targets, yield, and financial aid; organizational and multi-tasking skills to lead enrollment in a fast paced, complex environment
• Expreience in leading a team to support diversity and access goals
  
  

Skills

Required

• Possess a proven record of increasing enrollment through strategic planning and execution; excellent verbal and written communication skills
• Demonstrated success in managing a multifaceted enrollment operation
• Advanced skills in strategic thinking, problem solving, organization, and project management
• Proven effectiveness and expertise in strategic enrollment management and change management
• Ability to lead the enrollment management organization with vision, creativity, and humility
• Entrepreneurial outlook and eye to new possibilities and emerging challenges
• Understanding of student trends and how to address them for an urban public research campus such as IU Indianapolis
• Ability to build and motivate a highly effective, professional, and cohesive team
• Demonstrates ability to lead organizational change to respond to the evolving needs in higher education
• Ability to lead at the strategic level while engaging in day- to-day management as needed
• Ability to produce forward-looking, transparent strategic plans and budgets that link expenditures to outcomes
• Ability to assess the effectiveness of how recruitment and financial aid funds are employed to achieve enrollment goals
• Awareness of qualitative context when preparing various plans and reports
• Proven success at harnessing technology in inventive and productive ways so as to increase access, reach and efficiency
• Proven skills in strategic thinking, problem solving, organization, and project management
• Ability to effectively deploy a financial aid strategy that is based on analysis and continuous assessment
• Sense of urgency and engagement; commitment to results; integrity, candor, optimism, confidence, and excitement about change
• A personal presence that is active and inclusive
  
  

Undergraduate Admissions

In 2020, IU Indianapolis made the transition to test-optional admissions. The decision was based on the University's commitment to providing access and options to prospective students while also removing potential barriers to help them reach their academic and career goals.

In 2024, IUI enrolled 14,504 undergraduate students and 8,030 graduate and professional students. For the undergraduate class entering in fall 2024, applications were received from 18,308 candidates. From those applicants, 13,787 were selected and 3,952 enrolled. The average GPA for the class was 3.46. Nearly 48% of first-time full-time students were students of color (including African American, American Indian, Asian, Hispanic/Latinx, Pacific Islander, and two or more races).

Approximately 93% of the class entering in fall 2024 were Indiana residents. Based on overlapping applications, the University believes that its most significant beginner competitors are Indiana University Bloomington, Purdue West Lafayette, and Ball State University.

Transfer students comprised approximately 25% of new/entering undergraduates in fall 2024. Applications were received from 2,707 prospective transfer students. From those applicants,1,807 were admitted and 1,041 enrolled.

For more information about undergraduate admissions, please click here.

Financial Aid and Scholarships

There's a reason that U.S. News & World Report named IU Indianapolis as one of 2022's top 70 "Best Value" national universities. IU-Indy strives to make college affordable by maintaining a low cost of attendance , offering substantial amounts of financial aid and providing programs to help students minimize debt. IU-Indy awarded $196.9 million in financial aid to degree-seeking undergraduates in 2023-24, including more than $40.8 million in institutional scholarships. The average amount of gift aid was $10,793.

Registrar

The Office of the Registrar supports the instructional mission of IU Indianapolis by serving the needs of faculty, staff, students, alumni, and the general public in accordance with academic policies and procedures set forth by the federal government, accrediting agencies, IU Board of Trustees, University faculty, and the IU Indianapolis faculty. The office ensures the integrity, confidentiality, and security of all education records as defined and protected under the Family Educational Rights and Privacy Act (FERPA). Staff provides timely, accurate and efficient enrollment and records maintenance services in support of all credit instruction at IU Indianapolis and strive to provide services related to course scheduling, space assignment, student enrollment, grade processing, maintaining student demographic records, managing an automated degree progress system, publishing the campus bulletin, official enrollment certification, transcript production, degree processing and ad hoc reporting. The Office of the Registrar encourages growth, stimulates creativity, supports academic and engagement, respects people and differences , and promotes communications and participation throughout all areas of the University.

Military-Connected Student Services

Military-Connected Student Services maintains compliance with federal, state, and institutional regulations while navigating changes to VA and DOD policy that affect the campus military-affiliated students and University processes. The Office for Veterans and Military Personnel supports veterans and military-affiliated students in Indianapolis, Fort Wayne, and Columbus, The Office supports students from admissions through graduation by helping them understand their military education benefits, process necessary paperwork, and connect students to IU and community resources. The OVMP works closely with other departments within the Division of Enrollment Management and throughout campus to ensure a smooth transition for students.

IU Indianapolis

Indianapolis, Indiana

$215,000 - $250,000 annually

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Executive

FLSA: Exempt

Job Function: Student Services

Job Family: Enrollment Mgmt & Retention

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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