Administrative and Operations Coordinator

Summary of Position: The Administrative and Operations Coordinator provides administrative, operational, and program support for the Ron Blue Institute. This role involves assisting with CRM systems, supporting financial and order fulfillment processes, coordinating program activities, facilitating event logistics, and handling internal and external communications. The ideal candidate will have strong organizational skills, attention to detail, and the ability to support multiple priorities efficiently.

Duties and Responsibilities

• Provide administrative support to leadership and team members, including scheduling meetings, preparing agendas, and organizing documents and records
• Assist with processing and fulfilling product orders, including packaging, labeling, and shipping logistics. Monitor and help manage book inventory, coordinating restocking as needed
• Assist in maintaining and updating CRM databases, ensuring accurate tracking of contacts, leads, and program involvement. Support data entry, workflow improvements, and generating reports to track engagement and program metrics
• Assist with program communications, including email correspondence, program updates, event planning and implementation, and other duties as requested to support the various RBI programs
• Assist with event logistics, including event registrations, team travel coordination, hotel reservations, materials preparation, and potential on-site administrative support

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Associate or bachelor’s degree in business administration, communications, or a related field preferred

Experience

• Preferred experience with CRM systems, as well as proficiency in standard office software including Microsoft Office Suite, Microsoft Teams, and other commonly used administrative tools

Required Skills

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.