Banquet Manager

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

OAK STEAKHOUSE AR....Anticipated opening June 2025 BUT keen to hire March 2025... APPLY NOW!

Inspired by its sister restaurant, Oak Steakhouse in Charleston, S.C., Oak Steakhouse Rogers offers a not-your-father’s steakhouse experience in the heart of Northwest Arkansas. On the menu, outstanding steakhouse classics with contemporary small plates and entrées. A hospitality-driven team, in both the kitchen and the dining room, recognizes the art and tradition of sharing a meal, and the restaurant’s modern interior design sets the stage for an unforgettable dining experience.

Banquet Manager

We are seeking an experienced and passionate Banquet Manager to lead and oversee:

• Oak Steakhouse operations – including the main dining room, bar, and private dining experiences
• Banquets & Events – curating exceptional service for corporate gatherings, celebrations, and private functions in our upstairs and downstairs banquet spaces
• Room Service – ensuring a seamless in-room dining experience for hotel guests

As an integral part of the leadership team, you will drive excellence in service, operations, and guest satisfaction. This role requires a dynamic leader who thrives in high-volume environments (200-300 covers), has a passion for events and banquets, and understands the nuances of both restaurant and hotel food & beverage service.

What You'll Do:

• Lead Daily Operations – Oversee all aspects of F&B operations, ensuring a seamless and high-quality guest experience across the restaurant, banquets, and room service.
• Mentor & Develop the Team – Cultivate a positive work culture, inspire excellence, and provide ongoing training and growth opportunities for staff.
• Drive Guest Experience – Maintain service standards that exceed expectations, creating memorable moments for every guest.
• Financial & P&L Management – Support the Restaurant General Manager in budgeting, cost control, and achieving revenue goals.
• Community Engagement – Partner with local farmers, vendors, and businesses to source high-quality, sustainable ingredients and build meaningful community relationships.
• Problem-Solving & Communication – Proactively address challenges and maintain clear, effective communication across all teams.

Who You Are:

• 3 years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

WHAT WE OFFER

Flexibility: Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation. In general, you can anticipate working 50 to 55 hours a week.

As a Valued Member of the Team, You Can Expect:

• Competitive Compensation: Competitive base pay and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

Join us in AR and be part of an exciting journey where hospitality truly begins!

Please note that this job description serves as a guide and is not an exhaustive list of all duties and responsibilities. At IRHG, employment is voluntary and "at will," meaning you can leave, or we can part ways, with or without notice, and with or without a reason. The Indigo Road Hospitality Group is committed to diversity and equality.

We do not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. Our commitment to fairness and diversity extends to all aspects of employment, from hiring to benefits. Join us in our quest to change the hospitality industry forever, and let's create magic together!