What are the responsibilities and job description for the Senior Site Specialist position at Indotronix Avani Group?
Job Title : Senior Site Specialist
Location : San Diego, CA
Duration : 3 months
Shift : M-F 8am-4pm
Pay Rate : $27.50 / hr on W2.
How do we make an impact?
The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping / receiving, chemical tracking, and glasswash operations.
May also include media preparation and cell culture support operations.
What will you do?
Use Thermo Fisher Scientific's or customer's inventory / order management electronic systems to perform the following activities : on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt / reconciliation, and media preparation
Analyzes / maintains / reconciles various customer and company reports to ensure partner requirements are met
Follow work processes as outlined by our written procedures
Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and / or potential problems
Engages in process improvement activities
May perform other responsibilities as assigned by management
How will you get here?
Education : High School Diploma, college degree nice to have
Experience : 2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer service, verbal, written, and presentation skills
Knowledge, Skills, Abilities :
Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific's values.
Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers.
Knowledgably operates handheld scanners and performs data entry function
Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and / or safety glasses.
Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds
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