What are the responsibilities and job description for the Desktop Engineer position at Indotronix International Corporation?
Job Title: Sr Infrastructure Engineer
Location: Columbus, OH
Duration: 06 Months Contract
Only W2
Job Description
- Part of a larger team delivering high-quality Computer, Network, Storage and End-User Infrastructure technology solutions, and ongoing support to the business. Independently completes infrastructure project assignments.
- Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, as well as cost estimates, justifications, and recommendations.
- Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems.
- Monitor system performance and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, and Business Analysts to deliver consistent, reliable technology solutions that leverage the client’s technology standards, architectures and best practices.
Essential Job Functions & Tasks: Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure:
- Perform infrastructure project assignments.
- Plan, research, evaluate and design infrastructure solutions.
- Provide high-level technical support and analysis, operation, administration, and troubleshooting activities.
- Adhere to clients' approval processes as part of change management, incident management and trouble response scenarios.
- Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
- Prepare technical documentation including procedures, manuals, and reports.
- Review and adhere to budgeting and approval processes while assisting with annual and project planning.
- May provide training and mentoring, as well as work direction, to others on the team.
Basic Qualifications :Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
Additional Requirements :
- Adhere to policies, procedures, standards, codes and regulations relevant to assignments.
- Demonstrate thorough knowledge of Client infrastructure, environment, components, and facilities to enable more efficient and comprehensive responses to projects and problems.
- Exhibit and apply proficiency in analysis, design, problem-solving, troubleshooting, resolution, communication, and customer service skills.
- This position will be primarily executive IT support.
- Excellent communication skills and strong customer focus
- Experience supporting executives in person is highly desired
Solid technology foundation supporting PCs, mobile devices and common applications