What are the responsibilities and job description for the Consumer Lending Specialist position at Industrial Federal Credit Union?
Role:
Originates consumer loan applications based. Serves as a liaison between the lending team, members, and employees to ensure compliance.
Essential Functions & Responsibilities:
• Processes, originates, and reviews loans, credit card applications, and payment extensions including but not limited to verification of collateral, income, credit, and debt ratios.• Explains loan programs and advises members on loan options and requirements.
• Gathers and organizes supporting documents for loan closings. Verifies and examines documents for accuracy and completeness.
• Open membership accounts.
• Communicate loan status to the Loan Officer for review and approval.
• Verifies loan amount, rate, and term by reviewing loan packets for accuracy, compliance, and completeness. Ensure compliance with federal lending and credit union regulations, IFCU policies and procedures.
• Identifies opportunities to cross-sell products or services to members.
• Perform follow up on loan requests, completes tracking logs, and prepares reports as needed.
• Acts as a liaison between members and employees. Schedules and assists in preparing approved loans for closing in Member Centers.
• Manage incoming calls to support all areas of lending.
• Performs other job-related duties as assigned.
Knowledge & Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.
Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software. Must have a proven track record of selling and servicing loans. Must have a working knowledge of regulations affecting consumer lending.
Physical Requirements:
Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position’s duties and responsibilities.
