Counter Sales Associate

Join Our Dynamic Team in Logan, UT - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

Position Overview

The Counter Sales/Warehouse Associate is responsible for handling counter sales, providing product expertise and technical support to customers, including MSDS sheets and hazard information. They assist with customer orders via phone, email, or in person, resolve complaints, process credits, billing, and quotes. Warehouse duties include receiving and stocking inventory, shipping products, organizing the warehouse, conducting cycle counts, maintaining the warehouse, and performing vehicle maintenance. The associate will also operate a forklift, move stock, write and receive invoices to fulfill customer orders, and handle hazardous spills safely. Forklift certification and proper lifting techniques are required.

Team Environment:

Join our small, close-knit team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Benefits

We offer competitive pay and an attractive benefits package that takes care of your health, financial, and personal well-being. You'll start enjoying benefits as soon as the first of the month following 30 days of employment!

• Benefits package: Medical, Dental, Vision, HSA & FSA
• 401(k) eligibility the first of the month following 90 days of employment with employer match & Profit Sharing after one full year of employment
• Accrue 2 weeks of PTO in the first year of employment and paid holidays
• Employer paid life insurance, short-term and long-term disability
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Process customer sales orders via phone, email, or in person, and assist with will-call orders and stock inventory, ensuring the showroom is stocked and products are properly rotated.
• Provide product expertise and technical assistance, including MSDS sheets and hazard identification, to help customers make informed purchasing decisions.
• Recommend and answer customers' questions regarding product features, benefits, prices, availability, and uses based on their needs and interests.
• Perform inside sales duties, including processing credits, billing, and price quotes to ensure accurate and efficient transactions.
• Handle customer complaints or issues, resolving them promptly or referring unresolved matters to management for further action.
• Foster effective communication and collaboration with other branches and departments, while promoting safety awareness and continuous improvement in the workplace.

Qualifications

The ideal candidate for the Counter Sales Associate position will have a high school diploma or obtained a GED. Strong interpersonal, communication, and problem-solving skills are essential, along with the ability to exercise judgment, initiative, and tact in customer interactions. A sense of ownership and pride in one's work is key, as is the ability to analyze information, evaluate results, and choose the best solutions. A professional demeanor, good command of both oral and written English, and confidentiality are required. The role involves physical activity, including standing, walking, lifting up to 40 lbs., and frequent computer use. The work environment includes occasional exposure to hazardous materials while mixing or tinting paint, requiring continuous alertness and focus.

What's Important to Us Must Be Important to You

At Industrial Finishes, we are more than just another company. We strive for innovation and growth while maintaining a family culture rooted in Christian beliefs. Our founder's commitment to honoring the Lord is reflected in our values, which include:

• Openness and humility throughout the organization.
• Accountability and personal responsibility within teams.
• Freedom for appropriate risk-taking.
• A fierce commitment to excellence-doing it right.
• Learning from mistakes to encourage creativity.
• Integrity and consistency to build trust.
• Collaboration and holistic thinking to enhance strength.
• Courage and persistence in the face of challenges.

Industrial Finishes & Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We have much to offer and we invite you to check us out: https://industrialfinishes.com/now-hiring-2/.