What are the responsibilities and job description for the RIA Operations Manager position at Industry FInTech?
RIA Operations Manager or Assistant
We are looking for a financial advisor assistant or operations manager with experience working for a previous RIA. The role is for a qualified position as an operations and client service leader, with a long-term objective with Vann Equity Management. We are an RIA (Registered Investment Advisor) based in Plano, Texas at the Preston Park Financial Center. We currently service four financial advisors with two located in Austin, Texas, one in Abeline and one here in the Plano office. Our firm currently manages 600 million in AUM, with 100 household relationships, and around 400 accounts.
We are looking for someone who will thrive in a busy environment where multi-tasking is an absolute must. This role requires someone who embodies the following characteristics:
· Organized self-starter that is focused and a quick learner.
· Prior experience providing outstanding client service.
· A creative problem solver that asks thoughtful questions and collaborates effectively to resolve issues and improve processes.
· Pays close attention to detail, works effectively under pressure and meets deadlines with a high degree of accuracy.
· Ability to leverage technology to make processes more effective and efficient.
CORE RESPONSIBILITIES
- Use CRM software to add, track, and report on new and existing clients’ activities.
· Troubleshoot, research, and resolve issues with paperwork processing.
· Research and resolve service problems or errors as needed. Triage e-mails from clients that need to be handed off to other team members by executing the handoff clearly and promptly, while serving as the primary point of contact for updating clients on the status.
· Supporting the team with operational and technology-related tasks; collaborate on projects that help refine business processes.
- Be able to cross reference custodial website databases with Orion OMS for database integrity
- Generate ad-hoc reports and proposals using Orion, Factset, Zypher (style and allocation advisor)
- Assist in streamlining data and automation set up from Orion into Factset
- Assist in building out continued functionality of quantitative model’s
o Run Individual Factor Analysis on existing Factors
o Research on potential new single and multi-factors
o Analysis on factor implementation
- Individual Stock Analysis and research for the 3 proprietary SMA funds. Includes existing positions and new candidates that come through the process.
o Fundamental Analysis
o Technical Analysis
o Quantitative Analysis
- Assist in presentation’s/marketing material using power point and Excel
- Help with preparation and delivery of quarterly reports
- Research ideas for input and help write quarterly letter sent to clients
- Problem solve ad-hoc problems
- Equity and fixed Income valuation
- Assist in trading using Orion Order Management System