Mortgage Loan Processor (Hybrid)

Job Title: Mortgage Processor

Location: Carrollton, TX (Hybrid) JAX, Maitland, FL

Duration: Full Time/Permanent

Position Overview:

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

·        Manage an assigned pipeline of 35-50 plus loans on a daily and weekly basis

·        Process loans from application to closing including but not limited to:

o  Collecting and analyzing documents to submit to Underwriting for final approval

o  Communicating expectations, requirements and program details though established communication standards 

o  Maintain daily workflow prioritization to ensure pipeline management meets required closing dates

o  Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met

o  Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances

·        Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm 

·        Ensure customer service surveys maintain the rating level designated by management

·        Communicate with all parties involved in the transaction to keep them informed of file status

·        Review and analyze all necessary documentation, including borrower docs and third-party docs

·        Interpret policies while analyzing applicant information, property and documentation

·        Calculate borrower income for all employment types

·        Comprehensive understanding of credit underwriting guidelines

·        Must be flexible and able to work in a fast paced, potentially stressful environment

·        As 100% of the work opportunities are onsite, in person attendance is required

Requirements:

·        2 years of current experience in Financial Services with Loan Processing experience preferred 

·        Knowledge of processing, underwriting and closing procedures

·        Excellent customer service and communication skills

·        Detail oriented and excellent organizational skills

·        Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

·        Problem-solver with strong analytical skills

·        Adheres to directives, procedures and standards

·        Ability to work in a paperless environment

·        Computer proficiency including Microsoft Office Product Suite

·        Candidates must be available to work outside of normal business hours when necessary

Ability to obtain NMLS-MLO Licenses preferred