What are the responsibilities and job description for the Level 2 desktop Support Analyst with Scripting Experience position at InfiCare Technologies?
Job Details
Job Title: Level 2 desktop Support Analyst
Location: Philadelphia, PA (5 days onsite)
Duration: Long term Contract
Job Description:
Responsibilities:-
- Windows 10 support experience
- Prior Help Desk experience
- Prior ticketing system experience (e.g., ServiceNow)
- Ability to write clear, concise documentation
- Excellent customer service skills (in-person, phone, email, remote)
- Ability to manage workload effectively
- EUC L2 with scripting experience (must)
Must have Skills:-
- Desktop Support
- L2 support
- It support
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