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Desktop Engineer

Inficare
Plano, TX Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 4/21/2025

Job Title : Desktop Engineer

Location : Richmond, VA / Plano, TX

Qualifications

  • Associate's degree; 3 years of related IT experience and education considered in lieu of degree
  • Minimum 1 year of experience with Intune and Jamf
  • Experience with Windows operating systems and Microsoft Office
  • Experience preferred with Desktop and Laptop troubleshooting

Knowledge, Skills and Abilities

  • Familiarity with ITIL process and procedures, specifically incident management, change management, and problem management
  • Familiarity with a service management tool (i.e. ServiceNow)
  • Ability to work in a fast paced, "think on your feet" team environment
  • Ability to work on your own without day-to-day supervision
  • Ability to handle stressful environments
  • Ability to prioritize tasks
  • Good work ethic and strong team player
  • Excellent troubleshooting skills

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