What are the responsibilities and job description for the Desktop Engineer position at Unisys?
Job Title: Desktop Engineer / Systems Engineer - Sr
Location: Plano, TX - Onsite
Duration: 9 months
Job Description: Lab Tech for Mac & Windows computers & eventually mobile devices
Require assistance for manual testing software and script updates while developing automated testing
- Need to have some scripting experience.
- Must have experience w/ Mac, Windows, Mobile Device Management software, iOS & Android, ability to work on different types of devices (desktop, laptop, mobile, tablet, etc.
- Will be responsible for maintaining a physical device lab with laptops/desktops, KVM switch, & long-term mobile devices. Responsible for the entire life cycle of devices from on-boarding, maintenance, decommissioning, & troubleshooting.
- Mac OS/Windows Troubleshooting, very familiar with troubleshooting for hardware/software for laptops/desktops/mobile devices
- Familiarity with command line interface or CLI, scripting a plus
- Familiarity with KVM over IP switches is a plus
- Worked in a production environment/data center to ensure uptime
- Previous lab experience a plus
- Experience with monitoring tools such as Aternity, MDM’s with JAMF/SCCM/Intune to ensure laptop/desktop device up time or alerted from issues
- Understanding of patch cabling/basic networking
- Attention to detail on security/best practices for software, hardware, and physical lab space/data center environment will be key in defining new processes as the lab evolves and scales.
