What are the responsibilities and job description for the ServiceNow Developer - Senior position at Inficare?
Job Title : ServiceNow Developer with Retail Domain Exp
Job Location : Bentonville, AR (Onsite role)
Job type : Contract
Job Duration : Long Term
Job Description
- Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.
- Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Organized and analytical with the ability to work effectively in a team environment.
- Demonstrated ability to implement projects on time to meet project schedules.
- Capable of handling multiple priorities in a fast-moving environment.
- Application Portfolio Management (APM) Expertise :
- Essential expertise in Application Portfolio Management (APM).
- Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.
- Technical Proficiency :
- Intermediate level experience with ServiceNow implementations.
- Understanding of the Common Service Data Model (CSDM)
- Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST / SOAP).
- Strong communication, presentation, and writing skills.
- Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.
- ServiceNow ITSM Modules :
- Hands-on experience in the development and implementation of ServiceNow ITSM modules :
- Asset Management
- Incident Management
- Change Management
- CMDB / Discovery
- Service Mapping / Dependency Mapping
- IT Asset Management
- Technical Understanding :
- Exposure to ServiceNow platform capabilities.
- Understanding of technical and functional design requirements related to ServiceNow.
- Scripting and Automation :
- Proficient in creating and managing scripts and workflow.
- Experience in one or more scripting languages : JavaScript, Python, PowerShell.
- ITSM Fundamentals :
- Fundamental understanding of ITSM, ITIL
- Understanding of CMDB.
- ServiceNow Scripting Aspects :
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
- Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.
- Web Services and Integration :
- Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.
- Customization Skills :
- Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
- Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.
