What are the responsibilities and job description for the Account Manager position at Infinite Genomics LLC?
Job Summary:
The Account Manager acts as the first point of contact with existing customers, answering their queries, and increasing client satisfaction. Using communication skills to identify and address clients’ needs while representing Infinite Genomics in a positive way. Ultimately, building profitable, long-term relationships with our clients to reach our business objectives.
Duties and Responsibilities:
Gather information on assigned clients
Contact clients to understand their requirements and work on a sales plan
Provide after-sales support to retain customers
Ensure prompt and accurate answers to clients’ queries
Build strong client relationships, through regular communication
Report on the status of accounts
Suggest company products/services that maximize client satisfaction
Communicate product and pricing details clearly
Coordinate with Territory Managers to create customized sales plans for key clients
Promote new products/services to existing customers
The Account Manager acts as the first point of contact with existing customers, answering their queries, and increasing client satisfaction. Using communication skills to identify and address clients’ needs while representing Infinite Genomics in a positive way. Ultimately, building profitable, long-term relationships with our clients to reach our business objectives.
Duties and Responsibilities:
Gather information on assigned clients
Contact clients to understand their requirements and work on a sales plan
Provide after-sales support to retain customers
Ensure prompt and accurate answers to clients’ queries
Build strong client relationships, through regular communication
Report on the status of accounts
Suggest company products/services that maximize client satisfaction
Communicate product and pricing details clearly
Coordinate with Territory Managers to create customized sales plans for key clients
Promote new products/services to existing customers
