Office Manager

Medical spa seeking an exceptional office manager for a a full time position. We pride ourselves on being a workplace that runs like a family, we each help with all the moving parts in our office to ensure that our patients are happy and well cared for. We are looking to add a great team member who has a hard work ethic and can help with all areas of the clinic to help it run smoothly.

QUALIFICATIONS:

• Bachelor degree
• Microsoft Office
• Customer Service
• Medical Industry experience (Preferred)
• Marketing Experience (Preferred)

REQUIREMENTS:

• Professional appearance a must
• Able to use and post on social media platforms such as Instagram and Facebook
• Ability to multitask
• Strong oral and written communication skills
• Team player
• Good problem-solving and analytical skills.
• Ability to work as a team member.
• Ability to manage multiple projects simultaneously.
• Empathetic with patient needs and concerns.
• Well-organized with attention to detail.
• Excellent Microsoft Office computer knowledge
• Responsible, reliable, prompt and efficient
• Provide outstanding customer service
• Thorough knowledge of the internet and interpersonal communication
• Honest and friendly
• Outgoing warm personality with a genuine caring “can-do” attitude
• Accurate typing/data input is a must
• Communicate clearly and politely on the phone
• Excellent work ethic

PREFERRED REQUIREMENTS

• Experience in a medical industry preferably plastic surgery or medical spa environment.
• Seasoned in skin care/aesthetics (we will provide additional training as needed)
• Prior knowledge with HIPPA compliance
• Knowledge of quickbooks accounting software
• Marketing skills and the use of social media and marketing platforms such as constant contact
• Creative in nature to come up with monthly specials and new innovative ideas to grow the clinic

PRIMARY RESPONSIBILITIES:

• Greet customers by name and with enthusiasm
• Set appointments with the online software
• Handle online patient inquiries
• Answer the phone to make and reschedule appointments
• Make the patient/customer feel warm and welcome
• Manage the providers schedule to make the clinic run smoothly each day
• Help with social media posts and marketing email blasts
• Be creative with specials and marketing to help grow the clinic and patient database
• Be knowledgeable and help promote the spa services and products
• Walk new customers through the services
• Have patients check in and fill out online paperwork and consent forms
• Check out patients and collect and take money
• Answer important questions about our treatments
• Provide consistent friendly service
• Maintain spa facility and appearance such as light cleaning
• Assist with administrative duties such as ordering supplies, filing, database entry
• Facilitate meetings with vendors and office staff
• Opening and closing procedures

BENEFITS:

• 401(k)
• 401(k) match
• Health insurance stipend after 3 months
• Paid time off
• Holiday Pay

SCHEDULE:

• Approximately 8 hour shift Monday-Friday

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $26 - $30