What are the responsibilities and job description for the Digital Pathology Product-Team Leader position at Infinitt North America?

Job Description

INFINITT North America

Job Description : Digital Pathology Product Team Leader

INFINITT NORTH AMERICA

INFINITT North America is a wholly owned subsidiary of INFINITT Healthcare, a dedicated healthcare Information Technology company with world-class research and development capabilities, robust sub-specialty and multi-facility solutions, and more than 6,200 installations in 55 countries.

Are you looking for an exciting career to join a fast-growing company in an innovative and fascinating industry? At INFINITT North America, we take great pride in our top priority – patient care! We are indirectly involved in saving patient lives every day by providing a solution to hospitals and healthcare systems delivering imaging, reporting, artificial intelligence, etc. Our portfolio includes Picture Archiving Communication Systems (PACS) for Radiology, Cardiology, Pathology, Dental, Ophthalmology, even Veterinary care, and much more. We prioritize physician satisfaction, outstanding customer service, and the ability to customize a largely scalable and adaptable product. INFINITT North America encompasses both healthcare and information technology (two of the fastest growing and exhilarating industries) positioning us in between the cutting edge of technology and the medical field every day. We look for individuals who share our passion in this unique and appealing industry seeking long-term employment. When you join INFINITT, you become part of our family. We take precedence in continuous company improvements, employee engagement, employee feedback and recognition, and our strong culture that we’re so very proud of. We’ve demonstrated this even further with our “Great Place to Work” certification. In addition to all of this, we offer many career growth opportunities, competitive benefits, and excellent and innovative company perks. Do you have what it takes, can you envision your future with us, and do you want to be part of something truly special?

Principle Functions :

Temporarily, the position will report directly to : David Smarro , President and CEO (Reporting structure may change in the future)

The Digital Pathology Product Team Leader will :

Team Leader Responsibilities :

Conducting weekly meetings with your manager at a minimum of once per week to provide regular updates, information, challenges / roadblocks, goals, snapshots of the week, etc.

Maintenance of existing department policies and procedures and encouraged to create new department polices to increase organization, standardization, and efficiency of workflows

Collaborate exceptionally and foster communication within the various departments within INFINITT to enforce respect, cohesion, and cooperation

Oversee structure of both internal training and customer training (new and existing) and schedule to ensure these are offered regularly

Meets on an as-needed basis with IPK Developer(s) to provide customer product requests (from customer meetings, demonstrations, tradeshows, etc.), enhancements, etc. for future development needs

Provides training to appropriate internal personnel on new product releases

Eventually (and with continued growth), a Pathology Team will likely increase . Once a team has been established, responsibilities will include :

Conducting weekly team meetings with the Pathology Team to discuss progress, areas of concern, potential future risks, escalation needs, goals, etc.

Foresee career paths, planning, and promotions of team members while maintaining roles and responsibilities of each individual

Identifies performance issues of team members (when / if occurring) and creates a performance plan for reassessment or disciplinary action

Recognizes when new hires are needed and becomes involved in the interview / hiring process

Reviews each team member following the INFINITT protocol for performance management

Product Line

Assisting Sales Team with promoting the INFINITT digital Pathology solution and driving business in North America. Alongside sales, will help drive the early adopter partnership by establishing relationships with the executive and clinical administrators of healthcare organizations, hospitals, and cancer centers.

Tradeshow Presence

Continue to represent INFINITT North America at affiliated industry tradeshows, seminars, webinars, and other telemarketing events.

Customer Maintenance

Regular check-ins with existing customers ensuring satisfaction is maintained and assistance with upselling new product offerings when opportunities exist

Additional Responsibilities

Keep management informed by submitting activity and results reports, such as a weekly report to the CEO regarding productivity and updates

Assist Sales and Project Management with building strong reference sites for other prospective customers to call on

Conduct regular meetings with the management to discuss product progression, areas of concern, potential future risks, escalation needs, goals, etc. This could involve resolving customer concerns by investigating problems, assisting with developing solutions, making recommendations to management, working alongside our technical support team, and managing all aspects of customer relations.

Monitor industry competition by gathering current marketplace information on products, new products, etc.

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Contribute to overall team collaboration / culture via various communication platforms (Microsoft Teams Video, Conference Call, Email, text, etc.

Willingness to work a flexible schedule and occasional overnight travel, weekend tradeshows etc.

Essential Experience

The Digital Pathology Product Team Leader must have a strong Pathology Background with at least five years in a clinical setting and / or extensive knowledge in workflow and imaging. Knowledge and hands on experience with a digital platform in the PACS arena is a plus.

In-depth background in Biomedical Science within a Pathology / Clinical environment

Strong understanding of procedure, process, testing and technical equipment used within at Pathology laboratory environment.

In-depth and expert knowledge in one of the following Cell Path disciplines;

Cellular Pathology

Histology

Histopathology

Cytology

Gynae Cytology

Cytopathology

Diagnostic Cytology

Anatomical Pathology

Cellular Sciences

Knowledgeable regarding best practice within the laboratory.

Experience with digital pathology strongly preferred

Essential Characteristics

The candidate must be a professional and team oriented individual with the ability to wear several hats in a quickly growing product-line. He / she must possess strong leadership skills, the ability to problem solve by thinking “outside of the box”, the personality to remain calm and contain composure during high pressure or chaotic situations. The candidate must be able to transform themselves based on their audience and placate various skill levels with technology. The candidate must be able to think quickly on their feet exercising excellent judgment and understand when to escalate when outside of their comfort level. The candidate should possess the following qualities :

Authentic, passionate, and driven

Integrity (honest, sincere, respectful, trustworthy, ethical)

Good judgment (using both reasoning and intuition)

Excellence (high performance standards, continuous improvement, outstanding organization and attention to detail and accuracy, strong work ethic)

Good interpersonal maturity and teamwork

Proactive

Adaptable

Seeking and able to commit to long-term employment

High levels of commitment and ability to take action when necessary

Excellent customer service skills

Tech-Savvy

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