Field Coordinator

Description

1. Identifies key referral sources, including appropriate physician offices in order to help educate the referral source to the services and benefits of the Hospice Program for their terminally ill patients.

2. Presents the advantage of the Medicare Hospice Benefit to referral sources as well as patients and

   families. This requires a thorough understanding of the Medicare Hospice Benefit, the Medicare

   Long Term Benefit and the Medicare HMO Benefit.

3. Describes and explains hospice services to potential patient/family and elicits responses to

   questions regarding patient fears, physical limitations and attitude toward hospice

4. Speak with patient/family regarding financial obligations and insurance coverage, using

   knowledge of hospice fees as well as potential insurance reimbursement.

5. Confer with the Intake Department Manager/team in circumstances of potential admission where

   reimbursement sources appear not to cover cost of care to ascertain whether the patient may be

   admitted on a charitable basis.

6. Help to develop opportunities for and assist with in-service presentations to hospitals and other

   appropriate referral sources regarding hospice care and the indications for a hospice referral.

7. Participates in community health fairs as assigned by Director of Business Development.

8. Can navigate through EMR, email, referral database and other electronic communication.

9. Attends daily stand up and weekly marketing meetings along with monthly all staffs.

10. Maintains a master copy of the Admission Consent Forms and prepares packets as needed.

11. Comprehends the hospice local coverage determination criteria set by Medicare and can help

    identify medically eligible patients for hospice.

12. Prepares weekly marketing supplies and/or bereavement baskets as needed.

13. Assists Director of Business Development and Intake Department Manager on daily tasks that

    need to be accomplished.

14. Supports the ACs in the field with presentations, co-marketing opportunities, and patient/family

    meetings to review/sign hospice consents.

15. Successfully develops relationships in the field with key referral sources.

16. Other duties as assigned.

Qualifications

1. Excellent communication skills, both verbal and written.

2. Office experience in health care setting preferred.

3. Computer knowledge and good organization skills.

4. Entry level sales and marketing, 0-2 years of experience.

5. A strong desire to work as an integral member of the admissions/marketing team.

6. This position reports directly to the Director of Business Development