What are the responsibilities and job description for the Account Executive - Fiber and Telecom Sales - B2B position at Infinity?
Description:
Role Overview
The Account Executive is an outbound acquisition sales role that represents a large regional telecom provider that will sell telecommunications and fiberoptic internet services offered by our client, to new and existing customers.
Requirements:Responsibilities
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
- Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Performs other duties as assigned.
Required Skills/Abilities
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Passion for delivering exceptional customer experiences by executing with energy and excellence
Education and Experience
- Six (6) months of call center experience preferred.
- One (1) year of acquisition sales required three; (3) years or more preferred.
Supervisory Responsibilities
- None
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 10 pounds, if necessary.
