What are the responsibilities and job description for the Account Executive - Telecommunications - B2C position at Infinity?
Description:
At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact.
As a recipient of several prestigious workforce awards from the Detroit Free Press, Des Moines Register, and Corridor Business Journal, including the Top Workplaces Award and Coolest Places to Work, we encourage you to join Infinity's exceptional workforce and be part of our award-winning culture.
We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don't just build careers—we create opportunities to grow, thrive, and perform at the highest level.
Why Work for Infinity?
• We offer competitive pay with bonus potential.
• We offer paid time off for vacation, personal and sick days; along with 7 paid holidays.
• Retirement 401(k) match after 6-months of employment. 100% vested immediately.
• Partnered with best-in-class Blue Cross Blue Shield Health Benefits, eligible for full time employees.
• Professional development and career pathing opportunities available – we promote from within
• Our award-winning training program starts day 1 and will be there to support you as you grow.
• We have a strong 10X and Perform Culture that we certify all team members on.
Role Overview
As an Account Executive for a leading regional telecom provider, you will play a crucial role in driving outbound acquisition sales and promoting state-of-the-art fiberoptic internet services across a 20-state territory. Success in this role requires strong relationship-building skills, the ability to stay informed about industry trends, and a commitment to achieving and exceeding sales targets.
Requirements:Responsibilities:
• Act as a representative for a major regional telecom provider, driving outbound acquisition sales.
• Promote and sell cutting-edge fiberoptic internet services to consumers across a diverse 20-state territory.
• Proactively reach out to potential customers to identify their needs and present superior solutions.
• Conduct detailed comparisons of customers' current internet speed and technology with our advanced offerings and attractive promotions.
• Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching to our services.
• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
• Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations.
• Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies.
• Collaborate with the sales team to share best practices and continuously improve sales techniques.
• Perform other duties as assigned.
Ideal Candidate & Qualifications:
• All work experiences welcomed thanks to our award-winning training program.
• Six (6) months of call center experience preferred.
• One (1)year of acquisition sales required three (3) years or more preferred.,
• Business to Consumer experience a plus.
• Ability to maintain broad knowledge of client products and services.
• Internet navigation and applications skills.
• Ability to think on the fly and transition to overcome customer objections.
• Passion for delivering exceptional customer experiences by executing with energy and excellence.
• Ability to analyze, interpret and address client needs.
• Ability to adapt and work in a fast-paced team environment.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· Ability to lift up to 10 pounds, if necessary.
Compensation details: 18-18 Hourly Wage