Front Office Assistant

Are you ready to be the first point of contact and help create a positive, welcoming environment for visitors, clients, and team members?

We’re looking for a Front Office Assistant to join our team in New York! This role is ideal for someone who thrives in a fast-paced, people-focused environment and has a passion for delivering exceptional customer service. As the face of our office, you'll play a vital role in ensuring a smooth and professional experience for all guests and employees.

About the Role:

As a Front Office Assistant, you’ll be responsible for managing the front desk, assisting with administrative tasks, and offering support across various departments. Your responsibilities will include greeting visitors, answering phone calls, handling inquiries, and providing excellent service to create a seamless experience for everyone who interacts with our office.

This position is perfect for someone who is detail-oriented, organized, and enjoys engaging with people—whether in person, on the phone, or by email.

What You’ll Be Doing:

• Greet visitors, clients, and staff in a friendly and professional manner
• Answer incoming phone calls, direct them to the appropriate person or department, and respond to inquiries
• Manage the office’s front desk, ensuring it’s always organized, presentable, and welcoming
• Perform basic administrative tasks, such as scheduling appointments, managing mail, and maintaining office supplies
• Assist with client and employee communications, including emails and follow-up calls
• Help resolve minor issues or direct concerns to the appropriate team member for further action
• Maintain accurate records and documents to support office operations
• Collaborate with team members to ensure the office runs smoothly and efficiently

What We’re Looking For:

• Strong verbal and written communication skills, with the ability to engage with a variety of people in a clear, friendly, and professional manner
• Excellent organizational and multitasking abilities, with attention to detail
• Comfortable with computer systems and office software (training will be provided)
• Ability to stay calm and effective in a fast-paced, sometimes high-pressure environment
• A proactive, can-do attitude and a willingness to take on new tasks as needed
• Prior experience in administrative, customer service, or front desk roles is a plus but not required
• Flexibility to handle a variety of tasks and be a resourceful problem-solver

Why Join Us?

• Career Growth: We offer opportunities for professional development and internal promotions
• Positive Work Environment: Be part of a collaborative, inclusive, and supportive team
• Full Benefits Package: Competitive salary, health insurance, paid time off, and additional employee perks
• Prime Location: Our office is conveniently located in New York and easily accessible by public transit

If you’re organized, people-oriented, and eager to contribute to a positive office environment, we’d love to meet you!

Apply today to become a Front Office Assistant and help us create a welcoming, efficient workplace for our clients and staff. Your organizational skills and friendly personality will make all the difference!

Job Types: Full-time, Part-time

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Professional development assistance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $25 - $29