What are the responsibilities and job description for the IT Field Support Specialist position at Info Origin?
- Job Title: IT Field Support Specialist (Onsite)
- Duration : longterm contract
- Location : Salem, VA
- Interview : In-person Interview
- Client: Public Sector (Government client)
Job description:
- Position focuses on supporting field staff with new technology and devices, promoting innovation in daily tasks.
Required Skills
- Proficiency in Microsoft products: Windows, SharePoint, MS Office, Office 365, MS Teams (5 years).
- Troubleshooting and managing desktops, laptops, and wireless devices (5 years).
- Effective verbal and written communication skills (5 years).
- Experience with help desk request tracking and reporting tools (5 years).
- Strong customer service mindset with a "customer first" attitude (5 years).
Desired Skills
- Experience providing computer training for field staff.
- Knowledge of enterprise-level computer/mobile device applications.
- Training documentation creation (nice to have).
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 40.00 per week
Work Location: In person
Salary : $25 - $30
