What are the responsibilities and job description for the Instructional/Technical Writer position at Info Way Solutions?
Job Details
Understand the entire lifecycle of training/documentation, from analyzing needs to creating content to delivery
and evaluation
Ability to write across multiple modalities in learning/training and development - includes, but not limited
too, live classes [ILT and vILT], online content [elearning/SGT, video], knowledge, etc.
Understand latest release of tools, apps, and relevant information to be able to effectively create, and deliver
content; additional ability be able answer questions around content
Develop content on, and for, macOS, iOS, and iPad; and, use a variety of tools to create content, such as but
not limited to editing software, LMS/CMS, content creation tools/software
Create training materials designed for in-person and distance-learning/self paced, including, but not
limited to, in person and remote audience[Instructor Led Content], web-based content such as
instructional/informational videos and interactive self-guided format courses; including but not limited to
pre-production, production, and post-production
Develop, deliver, review and create content on, but not limited to, various proprietary and 3rd-party
applications, across varying modalities as mentioned above.
Deliver thoughtfully designed work which maximizes ease of use across a variety of audiences while
remaining true to Apple s history of clean, aesthetically pleasing interfaces and materials
Provide regular communications, including, but not limited to updates in meetings, and via online
communication tools, with various stakeholders, leadership, and people across Apple and vendors as needed
Use and knowledge of, but not limited too, Storyline, Final Cut, Screen Flow, Adobe Captivate 2022,
Camtasia or other Online Content Tools used for direction and implementation of project work for testing and
production. Vendor to provide software chosen for Apple project work. All Apple security and compliance rules
will be followed.
Collaborate with content developers across modalities to make consistent and cohesive training
offerings
Support the global training team by assisting with training material reviews, asset management, and
various regional projects
