What are the responsibilities and job description for the Instructional/Technical Writer position at Trident Consulting Inc.?
Job Details
Trident Consulting, one of the fastest-growing IT staffing and services firms in the nation. We are currently seeking a "Instructional/Technical Writer" for one of our industry leading clients.
Please find additional details about the role below:
Role: Instructional/Technical Writer
Location: Austin, TX (Hybrid)
Duration: Contract
Skill Set:
- Adult Learning Theory
- Technical Writing
- Communication Skills
- Written Communication
- Attention to Detail
- Learning & Development
- Content Writer
- Instructional Writing
Responsibilities:
- Understand the entire lifecycle of training/documentation, from analyzing needs to creating content to delivery and evaluation
- Ability to write across multiple modalities in learning/training and development - includes, but not limited too, live classes [ILT and vILT], online content [eLearning/SGT, video], knowledge, etc.
- Understand latest release of tools, apps, and relevant information to be able to effectively create, and deliver content; additional ability be able answer questions around content
- Develop content on, and for, MacOS, iOS, and iPad; and, use a variety of tools to create content, such as but not limited to editing software, LMS/CMS, content creation tools/software
- Create training materials designed for in-person and distance-learning/self-paced, including, but not limited to, in person and remote audience[Instructor Led Content], web-based content such as instructional/informational videos and interactive self-guided format courses; including but not limited to pre-production, production, and post-production
- Develop, deliver, review and create content on, but not limited to, various proprietary and 3rd-party applications, across varying modalities as mentioned above.
- Deliver thoughtfully designed work which maximizes ease of use across a variety of audiences while remaining true to Apple s history of clean, aesthetically pleasing interfaces and materials
- Provide regular communications, including, but not limited to updates in meetings, and via online communication tools, with various stakeholders, leadership, and people across Apple and vendors as needed
- Use and knowledge of, but not limited too, Storyline, Final Cut, Screen Flow, Adobe Captivate 2022, Camtasia or other Online Content Tools used for direction and implementation of project work for testing and production. Vendor to provide software chosen for Apple project work. All Apple security and compliance rules will be followed.
- Collaborate with content developers across modalities to make consistent and cohesive training offerings
- Support the global training team by assisting with training material reviews, asset management, and various regional projects.
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: .
Some of our recent awards include:
- Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
- Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
- Received the TechServe Excellence award.
- Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
- Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.
