What are the responsibilities and job description for the SAP CRM LEAD / SME position at Infobahn SoftWorld Inc?
Role: CRM LEAD / SME
Duration: Feb 2025 August 2026
Location: Florida (Tallahassee, Jacksonville or near about). Willingness to relocate to the area.
Key Skills: SAP ECC CRM and S/4HANA Service Management
Experience: Overall, 10 15 years with at least 2 full cycle migrations from SAP CRM to SAP S/4HANA as a lead.
Role description:
- The CRM Lead / SME Functional Lead should have in-depth functional knowledge of the SAP system and CRM move to S/4 and have hands-on cross-functional experience. The Functional Lead shall be responsible for gathering requirements and subsequent design and build deliverables.
- Move the current CRM Business capabilities including functionality, functional and technical objects, configuration, code, and data into S/4HANA for the following CRM modules:
- Account Management
- Contract Management
- Request Management
- Case Management
- Task Management
- Knowledge Management
