IT Specialist (Anchorage, AK)

Security-focused IT Opportunity

Our company is poised to grow by double digits this year. Utilize your IT skills in a dynamic, fast-paced environment to service our Alaska-based customers! This is primarily a remote work position; the person that is chosen for this position must live in the Anchorage area and be authorized to work within the United States.

Job Description

InfoDefense is seeking a highly skilled IT Specialist to join our team. The IT Specialist will be responsible for configuring, managing, and troubleshooting hardware, software, networks and cloud services for our Alaska-based customers. This role involves configuring and maintaining highly secure systems to maintain compliance with CMMC and other cyber security frameworks.

Key Responsibilities

• Configure and maintain Windows and Linux server operating systems
• Implement and manage cyber security technologies
• Manage automated desktop application deployments via Microsoft 365 Intune
• Assist customers calling into the service desk with IT-related problems
• Perform routine maintenance and inspection of network systems
• Troubleshoot network connectivity issues
• Analyze and resolve issues with IT equipment including printers, servers, and networks
• Monitor network infrastructure devices utilizing existing system monitoring tools
• Ensure that the electronic data traffic, networks, and systems are operating without interruption
• Implement and manage disaster recovery and back-up procedures
• Create and manage user accounts and configure access permissions
• Maintain and optimize previously established change, backup, and service desk procedures

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Proven experience as an IT Specialist or similar role
• 3 years Linux operating system
• 2 years Network troubleshooting
• 2 years Microsoft 365 Management
• Proficient in database technologies such as Elastic Search and SQL
• Knowledge of Fortinet firewall technologies 
• Experience with enterprise change management processes
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

Preferred Skills and Experience

• Knowledge of one or more scripting languages Python, Bash, PowerShell, JavaScript, etc.
• Experience managing Amazon Web Services and/or Azure
• Fundamental understanding of NIST SP 800-171, CMMC 2.0, or aother regulatory standards
• Industry Certifications such as Security , Network . CCNA, CEH, CISSP, Fortinet NSE4, Microsoft)
• Military service is a big plus

Compensation

InfoDefense offers a generous base salary along with performance bonus, 401k retirement plan, health, dental, vision, life, short and long-term disability insurance benefits. All candidates are required to submit to a background check prior to beginning work.

About InfoDefense

A turn-key cyber security solutions provider, InfoDefense provides best of breed information protection; network security; system security; identity and access management as well as IT governance, risk and compliance solutions. With a current focus on Department of Defense contractors with Cyber Security Maturity Model (CMMC) compliance requirements, InfoDefense has also served financial services, healthcare, retail, high-technology, manufacturing, and government customers since 2001. InfoDefense is located in the Dallas-Fort Worth metropolitan area and is an equal opportunity employer.