What are the responsibilities and job description for the Healthcare Support Specialist position at Infojini Healthcare?
Infojini Healthcare is seeking a dedicated Pharmacy Technician to join our team. As a Pharmacy Call Center Technician, you will play a vital role in providing top-notch customer support and ensuring seamless interactions between members, providers, and internal teams.
Responsibilities:
- Deliver exceptional customer service via phone or other communication channels.
- Address customer inquiries and concerns in a timely and professional manner.
- Collaborate with supervisors and colleagues to drive business results and enhance customer satisfaction.
Essential Skills and Qualifications:
- 2 years of experience as a Pharmacy Technician in a Specialty Pharmacy setting.
- Strong typing skills (35 wpm).
- No certification requirements.
- High school diploma or equivalent.
- Superior communication and interpersonal skills.
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