What are the responsibilities and job description for the Application Support Specialist position at Infojini Inc?
Skills/experience of the assigned staff:
Technical Skills
1. System Administration: Experience with system administration tasks, including configuration and maintenance.
2. ERP Connections: Understanding of ERP systems and how to define and manage connections.
3. Data Migration: Experience with data migration processes, ensuring data integrity and security.
4. Testing: Knowledge of system testing, user acceptance testing, and debugging.
Project Management Skills:
1. Project Planning: Ability to develop detailed project plans, timelines, and milestones.
2. Technical Project Management: Experience in managing technical projects from initiation to completion.
3. Resource Management: Skills in managing resources and coordinating with different teams.
4. Risk Management: Identifying potential risks and developing mitigation strategies.
Soft Skills:
1. Communication: Strong verbal and written communication skills to interact with stakeholders and team members.
2. Problem-Solving: Ability to troubleshoot issues and find effective solutions.
3. Customer Service: Providing excellent service to clients, addressing their concerns, and managing expectations.
4. Team Collaboration: Working effectively with cross-functional teams to achieve project goals.
Additional Experience:
1. Training: Experience in designing and delivering training programs for end-users.
2. Documentation: Ability to create comprehensive user documentation and training materials.
3. Continuous Learning: Staying up to date with new technologies and trends in software implementation.
Expected duration:
6 Months
Will the position require the candidate to be onsite completely or there is a possibility of working remotely (partially/completely)?
Remote
