Help Desk Support Technician

Job Title: Help Desk Support (Onsite)

Location: Aurora, CO 80045

Type: 03 months contract with possible extension

Shift: 1st shift (Monday to Friday)

Pay rate: $27/- Annually on W2.

Job Description:

• Provide quality phone support to hospital staff in a 24/7 environment for all company-supported applications.
• Handle documentation, tracking, and monitoring of support requests and incidents.
• Troubleshoot peripherals used in the company, as well as related telecommunications systems.
• Perform basic troubleshooting for Windows and Apple devices, mobile devices, network issues, and Microsoft applications.
• Typing speed of at least 20 words per minute.

Minimum Qualifications Education:

• High school diploma or equivalent Will you consider hiring a new traveler.
• Training duration depends on the selected candidate's skill level, ranging from a few days to several weeks.
• On-site training is mandatory.