Linux System Admin - VL

JOB FAMILY DESCRIPTION

JOB FAMILY : SYSTEMS PROGRAMMING AND ADMINISTRATION

Job Title : UNIX Systems Administrator Job# : 7450

General Characteristics

Installs, configures, maintains and performs system integration testing of UNIX based operating

systems, related utilities and hardware. Responsible for troubleshooting UNIX-based hardware

and software problems. Monitors systems activities and fine tunes system parameters and

configuration to optimize performance and ensure security of systems. Performs capacity

analysis, monitors and controls usage of disk space. Develops procedures for routine

administration including backup / restore, shutdown, and startup. Provides recommendations for

improving the server environment, such as capacity thresholds, security gaps, patch levels and

hardware recalls.

This is highly technical work, primarily concerned with planning, installing, customizing, and

maintaining Linux and Cloud hosted operating systems, operating system software, complex

vendor application software, and the supporting server infrastructure. This position may require

planning and implementing security measures to safeguard computer resources. This position

will also be responsible for designing, implementing, and testing a disaster recovery plan for

critical business processes, which utilize these operating systems and sub-systems. The primary

task will include the installation, administration, patching, and troubleshooting of applications

running on the Linux servers or supported by the work unit, including Storage, WebSphere and

all edge components (HTTP, caching proxies, load balancers), Web Intelligence, IBM Storage

Protect, IBM Workload Manager, Oracle Cloud Infrastructure, WebLogic, GitHub, Microsoft

Azure, Azure DevOps, SAP Business Objects, Maestro Listserv, Ivanti Neurons and SiteScope and

desktop tools.

Dimensions Education :

Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent

work experience.

Experience :

• A minimum of 3 years of IT work experience. Requires a high level of expertise in multiple

system environments with emphasis in UNIX-based systems.

and 1 year experience

Complexity :

Intermediate professional level role. Defines procedures for monitoring and evaluates, diagnoses

and establishes work plan to resolve system issues. Performs troubleshooting for complex

hardware, software and network problems. Works on multiple projects as a project team member,

occasionally as a project leader. May coach more junior technical staff.

1.2 POSITION RESPONSIBILITIES

Position responsibilities may require information technology functions and tasks, including but not

limited to, the following :

a) Develop and maintain a consistent style guide for design documentation.

b) Write clear, concise, and well-organized documentation using appropriate technical

language.

c) Installation and configuration : Installing, configuring, and maintaining Linux systems,

operating systems, and physical and virtual servers.

d) Maintenance : Performing system maintenance, updates, and server configurations

e) Security : Maintaining system security, performing security audits, and granting permissions

f) Troubleshooting : Troubleshooting issues, identifying, and fixing bugs, and rectifying issues

using monitoring systems

g) Support : Providing technical support and training users for applications

h) Coordination : Coordinating internal teams to address system and application failures

i) Building and implementing new development tools and infrastructure

j) Understanding the needs of stakeholders and conveying them to developers

k) Working on ways to automate and improve development and release processes.

l) Testing and examining code written by others and analyzing results.

m) Ensuring that systems are safe and secure against cybersecurity threats.

n) Identifying technical problems and developing software updates and fixes

o) Working with software developers and software engineers to ensure that development

follows established processes and works as intended.

p) Planning projects and being involved in project management decisions.

q) Each employee is expected to be knowledgeable of the Lottery's Responsible Gaming

program, including the No Underage Play and Play Within Your Means messaging, and will

ensure retailers and players are aware of the program and provided information, as

necessary.

r) Designs, installs, tests, configures, maintains, upgrades, administers, monitors, and

troubleshoots operating systems software,

s) Establishes viable test development, quality assurance, standby and production systems.

Develop procedures for moving code from one environment to the other.

t) Installs system software into appropriate test, quality assurance, production, or standby

environments.

u) Develops, maintains, reviews, and follows change control procedures for production, quality

assurance, test, and standby server systems.

v) Reviews planning and implementation documentation and verifies successful installation.

w) Attendance is an essential function of this position.

x) Stays abreast of and judiciously implements the most current release of Linux server

products, including patches for security vulnerabilities. Research compatibility issues with

other vendor software and utilities. Evaluates and tests new server or desktop products and

features as relevant.

y) Obtains relevant documentation for problem analysis and determination in instances of

system failure.

z) Designs back out / backup / restore procedures.

aa) Evaluates new hardware and software as necessary.

bb) Designs, implements, and tunes optimum configuration values to ensure stable and efficient

Linux server environments, using established industry methods and best practices.

cc) Remains current on Linux systems administration skills including performance tuning.

dd) Prepares procedural documentation for Information Resources staff for all processes from

power-up to power-down, including error recovery, gathering information from the system

dump facilities.

ee) Research and apply firmware as needed.

ff) Works with vendor support while engaged in problem determination or technical research.

gg) Provides on-call support after normal working hours as needed.

hh) Provides training and direction to junior staff members, application programmers, and

others as necessary and appropriate.

ii) Assists other Information Resource staff and end-users in understanding and interpreting

vendor documentation and manuals of operations.

jj) Maintains familiarity with Linux server software and infrastructure supported by this work

unit.

kk) Reports to management on status of products in specific areas of expertise.

ll) Installs and configures Linux server hardware and software as required.

mm) Strives to always provide excellent customer service.

nn) Takes necessary steps to maintain a high level of professional expertise.

oo) Performs administrative duties, including submission of timesheets, in a prompt manner.

pp) Performs other related duties as assigned by management. May be required to supervise

others.

The Lottery reserves the right to extend or expand the statement of work of the resultant Contract

to other related projects.

1.3 PREFERED ABILITIES AND KNOWLEDGE

a) Knowledge of DevOps concepts continuous integration and continuous delivery.

b) Knowledge of data processing concepts, terminology, and applications, and systems and

network terminology and concepts.

c) Knowledge of one or more high-level computer programming languages.

d) Knowledge of the client / server development environment.

e) Knowledge of internet and web-based design concepts

f) Ability to learn new programming languages, hardware platforms, communications

methodologies and conform to Lottery programming standards.

g) Ability to develop, test and debug computer programs.

h) Ability to think logically, analyze and solve problems.

i) Ability to interpret technical information and communicate effectively to non-technical staff

and management.

j) Ability to identify, analyze and define user system needs.

k) Ability to develop and present technical documentation, specifications and reports.

l) Ability to prepare applications or systems design specifications based on analysis of user

functional requirements.

m) Ability to collaborate with appropriate sources.

n) Ability to research and develop technical solutions to problems in a timely manner.

o) Ability to plan, organize, and coordinate work assignments and to supervise staff as

delegated.

p) Ability to establish and maintain effective working relationships.

q) Knowledge of mathematics and accounting principles.

1.4 OTHER JOB-RELATED REQUIREMENTS

Maintains strict confidentiality of information learned while working with the Florida Lottery,

whether learned through assigned duties or through working with other units. The types of

confidential information may include, but are not limited to, payroll information, budget matters,

policy decisions, tax matters, employee disciplinary issues, and other personnel data.