Patient Scheduler

Below is the Job Description for your reference:

​Position: ​​Patient Scheduler

Location: Onsite: ​1441 Eastlake Ave 7th floor ​​Los Angeles CA ​90033

Duration: 03 months contract with possibility of extension 

Shift timing: 8:30 am - 5 pm (30-minute lunch) / 40 hours per week 

Pay Rate: $26/hr on W2 

​Skills:

• Cerner is a required
• Experience in the health care setting preferred.
• Bilingual is preferred but not a hard requirement as the department has translators
• Experience supporting scheduling for Oncology is preferred but not required (1 years of experience)  

Job Description: 
Performs clinical and communication functions on assigned nursing units. The scheduling coordinator is responsible for scheduling patient appointments for the Clinic and Day Hospital. He/she is also responsible for communicating, utilizing the computer system to access and enter patient data, and providing reception and clerical functions for the department. The scheduling coordinator reports to the nursing director

Job Accountabilities:
• Has a thorough understanding of and expertise in the use of computer systems, i.e. Cerner, GECB, Outlook,
• Schedules all orders timely and without error, ensures that orders are scanned on a daily basis into Powerchart
• Communicates with radiology timely and faxes order sheets in order to schedule test error free.
• Can identify a complete order – signed, dated time, diagnosis, name of patient.
• Maintains clean and organized work area.
• Stocks printers and fax machines with sufficient amounts of paper.
• Attends daily department huddles
• Collaborates with the team to ensure complete orders are scheduled.
• Orders tests via computer entry
• Communicates and assist colleagues without being asked by supervisor/director
• Stamp, date, initial upon scanning into power chart
• Checks voice messages constantly throughout the day. Ensure all voice messages are taken care before end of shift
• Notifies appropriate department of stat order as applicable
• Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients and all hospital personnel.
• Demonstrates above skills in all forms of communications, i.e., in person, via telephone, and in writing.
• Answers phone courteously, promptly within 3 rings
• Identifies self by name and hospital.
• Routes all calls/requests to appropriate personnel, identifies on phone reason for transfer and assures connection is made.
• Communicates add ons to Day Hospital.
• Communicates with the authorization department of any add ons via email and is marked as urgent for anything 5 business days or less.
• Completes assignments as directed
• Demonstrates collaboration, congeniality, and problem-solving skills.
• Maintains an open line of communication between management and other staff while demonstrating a professional demeanor at all times.
• Attends 80% of staff meetings or reads the minutes within 5 working days.
• Shows initiative/ability to orient new schedulers.
• Maintains communication with Charge RN and staff about unit issues.
• Is involved with and keeps abreast of changes from hospital wide committees.
• Performs other duties as assigned.

Education:

• HS or Equivalent