What are the responsibilities and job description for the System Administrator position at InfoPeople Corporation?
Complete Description :
Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
3-5 years of experience required.
- Responds to all levels of support requests
from Tier 1 - 3.
customers of varying levels of technical expertise.
with end user resources.
Linux(REDHAT) and Windows Operating Systems Servers.
desktop / laptop computer equipment and peripherals.
documentation.
records.
anomalies.
resources.
controls and defenses.
mitigation.
The System Administrator is responsible for
effective provisioning, installation / configuration, operation, and maintenance
of computer hardware and software and related infrastructure. This individual
ensures that system hardware, operating systems, software systems, and related
procedures adhere to Commonwealth policies, standards, and guidelines.
Responsibilities include systems administration engineering and provisioning,
operations and support, maintenance and research and development to ensure continual
innovation. Install new / rebuild existing servers and configure hardware,
peripherals, services, settings, directories, storage, etc. in accordance with
standards and project / operational requirements. Perform daily system
monitoring, verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application logs,
and verifying completion of scheduled jobs such as backups. Perform regular
security monitoring to identify any possible intrusions. Perform daily backup
operations and regular file archival and purge as necessary. Create, change,
and delete user accounts per request. Provide Tier III / other support per
request from various constituencies. Investigate and troubleshoot issues.
Diagnose and recover from hardware or software failures. Coordinate and
communicate with impacted constituencies. Apply OS patches and upgrades on a
regular basis, and upgrade administrative tools and utilities. Configure / add
new services as necessary. Upgrade and configure system software that supports
GIS infrastructure applications or Asset Management applications per project or
operational needs. Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning. Perform
ongoing performance tuning, hardware upgrades, and resource optimization as
required.
Skills : Skill
Required / Desired
Amount
of Experience
Expertise Rating
Move
Configures and deploys new / replacement Linux(REDHAT) and Windows Operating Systems Servers
Required
Years
Desktop / Laptop / Server Hardware
Required
Years
Experience with Active Directory Administration
Required
Years
Virtualization / VMWare
Required
Years
Backup and Recovery
Required
Years
Help Desk Support
Required
Years
Customer Service
Required
Years
Cybersecurity
Highly desired
Years
Hands-On w / Network Equip
Desired
Years
Experience with Video Management Systems
Desired
Years
Microsoft Certification / Related certifications
Nice to have
Audio-Video Support
Nice to have
