What are the responsibilities and job description for the Head of IT Infrastructure position at InfoPeople?
Job Title : Head of IT Infrastructure
DUTIES AND RESPONSIBILITIES :
- Lead and oversee the IT Networking and Infrastructure strategy, ensuring alignment with business objectives.
- Manage and optimize enterprise-wide IT infrastructure, including on-premises and cloud-based environments (Azure).
- Direct the administration, maintenance, and security of networking systems, servers, storage, and enterprise-wide infrastructure.
- Develop and enforce IT policies, procedures, and best practices to enhance operational efficiency and security.
- Oversee Microsoft-based infrastructure, including Windows Server, Active Directory / Entra, Microsoft 365, ADFS, Azure-AD, and GPO Policies.
- Drive the design, implementation, and management of scalable network architecture, including LAN / WAN, VPN, firewalls, and cybersecurity measures.
- Provide hands-on expertise in server management, virtualization, cloud computing, and disaster recovery planning.
- Collaborate with cross-functional teams to assess infrastructure needs, ensuring high availability, scalability, and resilience.
- Evaluate and implement new technologies, continuously improving IT infrastructure to align with business growth and emerging trends.
- Lead and mentor a team of IT infrastructure professionals, fostering a culture of continuous learning and development.
- Establish and manage vendor relationships, ensuring optimal service delivery and cost efficiency.
- Oversee incident management, root cause analysis, and resolution of complex IT infrastructure issues.
- Develop and maintain comprehensive IT documentation, including system architecture diagrams, policies, and procedures.
- Ensure compliance with industry regulations, security frameworks, and data protection standards.
- Act as a key escalation point for critical IT infrastructure issues, ensuring timely resolution.
- Participate in business continuity and disaster recovery planning, ensuring robust recovery strategies.
- Support organizational initiatives and collaborate with leadership to drive digital transformation efforts.
KNOWLEDGE AND SKILL REQUIREMENTS :
