Production Support Coordinator

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programs for individuals and businesses.

Job Description

As our Production Support Coordinator, you'll play a crucial role in bringing our world-class events to life. Here's how you'll make an impact:

Pre-Event Magic (40%)

• Set up engaging agendas on our CORE websites
• Collaborate with production and marketing teams to ensure website perfection
• Manage our all-important Master Data Sheet (MDS)
• Coordinate with AV teams for seamless event execution
  
  

During the Event Excitement (30%)

• Keep websites up-to-date with real-time changes
• Manage slide updates for larger events
• Travel to events and assist with on-site tasks
• Monitor digital programs and provide training
  
  

Speaker Whisperer (20%)

• Develop and maintain our speaker database
• Coordinate speaker tech tests and manage their presentations
• Create welcoming intro emails for speakers
• Review slides for quality and compliance
  
  

Post-Event Wrap-up (10%)

• Ensure timely video uploads to our platforms
• Close out all speaker-related deliverables
  
  

What's In It for You?

• Opportunity to build a career in event management
• Work with a diverse team of professionals
• Gain hands-on experience in the Life Sciences industry
• Travel opportunities to assist at events
  
  

Qualifications

• Excellent communication skills, creative, customer-focused, works well to deadlines and within a team structure
• Excellent attention to detail and the ability to build relationships with our speakers.
• Responds effectively and delivers excellent customer service consistently. Looks for opportunities to improve customer experience and maintains high quality in all interactions with customers.
• Highly organized, and the ability to manage time effectively
• A drive to improve current processes and develop creative solutions
• IT literate, proficient in Microsoft office, word, excel, power point. Will be trained on our internal website and App platforms
• Liaise cross functionally on the conference credit program and ensure attendees receive the necessary information and company stays current with providing credit associations
• Works closely with other groups in company to assist in production related projects and processes as needed
• Prior experience in a support/administration role working in a fast-paced, high volume environment.
• Experience working in a client-based environment with excellent verbal and written communication skills.
• Strong proficiency with MS Office products (Word, Excel, PowerPoint)
  
  

Additional Information

The pay for this role is $24-$28/hr based on experience

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say atLifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and wesupport a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walkthe World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding availabletoo
• Career opportunity: the opportunity to develop your career with bespoke training and learning,
  
  

mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. Whenit’s time for the next step, we encourage and support internal job moves

• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 nationalholidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four
  
  

weeks a year

• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leaveand an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to awellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world
  
  

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a jobhere.

This post will expire on 2/21/2025