What are the responsibilities and job description for the Senior Account Manager - Technomic, Foodservice Insights (Chicago, IL) position at Informa Connect?
Job Description
Job Description
Company Description
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.
Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.
We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.
Job Description
Technomic is seeking a highly motivated and experienced Senior Account Manager to join our dynamic team and manage a book of business within the foodservice industry. In this critical role, you will drive client engagement, foster long-term relationships, and ensure the successful retention and renewal of accounts. You will leverage our Ignite platform to maximize client value while collaborating with internal teams to deliver outstanding service.
Key Responsibilities :
- Proactively manage and retain a portfolio of accounts, ensuring high renewal rates and strong, lasting relationships with clients.
- Conduct regular business reviews, providing strategic insights and recommendations to help clients maximize the value of our Ignite platform and services.
- Lead client training sessions on the Ignite platform, empowering them to utilize our solutions for enhanced business success.
- Own the renewal process, managing smooth contract negotiations and ensuring client satisfaction with the terms and services.
- Work closely with internal teams, including sales, product, and operations, to ensure a unified and effective approach to meeting client needs.
- Manage a diverse set of accounts using Technomic’s suite of products and services through our Ignite research platform, the leading SaaS solution in the foodservice industry.
The Ideal Candidate Will Have :
About Technomic :
For over 55 years, Technomic has been a trusted partner to foodservice clients worldwide, providing critical research, insights, and strategic consulting to help shape their business strategies, decisions, and results. Our expertise spans all foodservice sectors, including beverage, food, packaging, distribution, and retail foodservice, making us a leader in delivering actionable insights to our clients. Join our team to play a key role in delivering industry-leading solutions to businesses in the foodservice industry.
Qualifications
This role pays between $70,000- $78,000 Commission Incentives.
This job posting will expire on 5th February 2025.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.
Our benefits include :
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
Salary : $70,000 - $78,000
