Demo
Salary Resume Critique Job Openings

Service Desk Personnel - Nashville, TN

Information Resource group, Inc.
Nashville, TN Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 5/21/2025

Title : Service Desk Personnel

Location : Nashville, TN 37243 (Onsite)

Duration : 12 Months

Regular Shift

IT Call Center Experience preferred

  • Able to handle call volume of up to 30 calls per day.

People / Customer Service skills required

Printer Administration and Troubleshooting

  • Server Print Queue, and local Queues

    • Active Directory Management

  • Able to navigate Different OUs
  • Able to look up attributes
  • Able to reset password and unlock accounts.
  • InTune Management included but not limited to two-factor authentication

    • iOS Management, Support, and Deployment

  • Setting up new phones / Ipads
  • Resetting iTunes accounts
  • Resetting network settings
  • Backup / Restore device data

    • Video Conferencing

  • Cisco WebEx
  • MS Teams
  • Cisco Presence video solutions

    • Network troubleshooting

  • Internal vs external
  • Wifi

    • Application Troubleshooting

  • Account permission
  • Compatibility settings
  • Browser vs installed

    • Remote support

  • MSRA
  • TEAMs
  • Webex

    • Hardware Deployment

    ServiceNow

  • Ticket management
  • Ticket assignment

    • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Service Desk Personnel - Nashville, TN?

    Sign up to receive alerts about other jobs on the Service Desk Personnel - Nashville, TN career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $54,256 - $67,602
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $62,988 - $78,225
    Income Estimation: 
    $70,114 - $86,563
    Income Estimation: 
    $109,702 - $143,233
    Income Estimation: 
    $150,767 - $193,289
    Income Estimation: 
    $45,792 - $56,381
    Income Estimation: 
    $54,256 - $67,602
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Information Resource group, Inc.

    Network Architect
    Information Resource group, Inc.
    Hired Organization Address VT Full Time
    Role : Network Architect Remote Duration : One Year contract Job Summary : IRG Client is seeking a Network Architect to ...
    Program and System Project Manager
    Information Resource group, Inc.
    Hired Organization Address Providence, RI Contractor
    Role: Program and System Project Manager Location: Providence, RI Duration: 11 Months contract with possibility of exten...
    Jr. Project Manager-Senior Executive Assistant
    Information Resource group, Inc.
    Hired Organization Address Providence, RI Full Time
    Role : Jr. Project Manager- Senior Executive Assistant Location : Providence, RI Duration : One Year Contract with possi...
    Network Technician- Night Shift Position-W2 Only
    Information Resource group, Inc.
    Hired Organization Address Clemson, SC Full Time
    Role: Network Technician- Night Shift Position-W2 Only Location: Anderson, SC Duration: 12 Months contract with likely p...
    View More Jobs at Information Resource group, Inc.

    Not the job you're looking for? Here are some other Service Desk Personnel - Nashville, TN jobs in the Nashville, TN area that may be a better fit.

    Service Desk Personnel - Nashville, TN/On Site

    Software Technology Inc, Nashville, TN

    Required - Service Desk Personnel - Job Reference # 63932 - Nashville, TN 37243

    Expedite Technology Solutions, LLC, Nashville, TN

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!