What are the responsibilities and job description for the Project Coordinator position at Information Technology Group?
Job Details
This role is hybrid in office 3 days a week. At least 3 years' relevant experience required.
*The important skill sets are LMS experience, Articulate and general Microsoft office tools
Responsibilities include
Training logistics :
Coordinate continuing education with external law firms and internal experts, manage training logistics (venues, scheduling...) , and provide on-site and day-of support to facilitators. Ensure high-quality learning experiences by maintaining course materials, resources, and trainer tools. Escalate issues promptly to L&D management as needed.
Training hosting :
Host live and WebEx presentations, facilitate recordings and polls, upload sessions, manage courses via SharePoint or LMS. Maintain attendance records for continuing education documentation.
LMS management :
Assist the team with editing courses in Articulate, LMS management including uploading and updating or modifying courses in the LMS and resolve learner issues through the internal ticketing system.
Scheduling/calendar management and communications:
Support departmental operations by preparing correspondence, scheduling training and meetings, and assisting with projects. Handle confidential, time-sensitive materials and produce routine communications including newsletters, training calendars, and legal mailers.
Required Skills:
Microsoft Products especially Power Point and Share Point, facilitating conference calls on Microsoft Teams and large conference calls on WebEx. Some experience with elearning authoring tools, Articulate preferred, and with learning management systems. Excellent written and verbal communication skills and a customer-service attitude.
