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Sales Support Specialist

Infosoft, Inc.
Boston, MA Contractor
POSTED ON 3/31/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the Sales Support Specialist position at Infosoft, Inc.?

Job Title: Sales Support Specialist

Pay Rate: $21 to $24/HR

Duration: 11 months

Location: Remote

Shift: 8 am - 5 pm

This position is for the Building Automation division.

We are looking for a Sales Support Specialist. This is an entry-level position supporting an Enterprise Sales Account team. This is a 100% remote position, candidate who can be based out of any time zone

  • Daily review of Coupa for active and new POs – POs would need to be routed to the correct individual(s) for proper contract/service bookings
  • Manage ECS Teams Work Order sales requests
  • Send to GOC opportunity requests under the person's name, adding the ECS sales team as team members
  • Link opportunity to Parent opportunity for uplifts/change in SOW
  • Continuously follow up with the person to ensure the creation of quotes promptly
  • Maintaining Amazon Share Drive
  • Keeping track of all active contracts (most current pricing, cost breakdown, SOW)
  • Keeping track of all deducts and capturing this information in Share Drive – but making sure that they are tracked to add to the following year if applicable
  • Keeping track of all non-contractual service requests throughout the year and ensuring that they are properly tracked and added to recurring services for either that contractual year or the next contractual year
  • 30% of Amazon's work is done by Subcontractors
  • How do we track who we are using and where – is there a way to analyze data for volume discounts from the subs
  • Supplying data points for Sales and Management to work with Operations to increase in-branch capabilities
  • Changes with Subcontractors per branch
  • Monthly report on cost savings – to report back to Amazon by Sales
  • Example: monitoring, SOW reductions

Requirements:

  • Microsoft Office. The ideal candidate will have 1-2 years of experience in a similar role.
  • Must have strong work ethic and be able to navigate Excel at a high level
  • Good organizational skills
  • Good time management
  • Ability to prioritize tasks

Salary : $24

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