What are the responsibilities and job description for the Sdwan Networking Engineer position at Infosys?
Job Description
Infosys is seeking Sdwan Network Engineer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications
Candidate must be located within commuting distance of Richardson, TX OR be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Perform as a VIPTELA centric SDWAN team SME, be a lead for all questions concerning design and configuration of customer project.
Able to step into a relevant customer project to help further progression.
Lead internal training to SDWAN/VIPTELA engineers.
Help with customer escalation issues.
Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration.
Programming language related to automation experience will be a plus.
Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed.
Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards.
Update all systems and databases with careful attention to detail.
Preferred Qualifications
Provide accurate and consistent internal and external customer communication during established intervals using phone, email.
Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated.
Maintain a commitment to safe practices and hold others equally accountable.
Complete designated amount of work in a specified timeframe with a high degree of quality.
Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Infosys is seeking Sdwan Network Engineer. This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Required Qualifications
Candidate must be located within commuting distance of Richardson, TX OR be willing to relocate to the area. This position may require travel to project locations.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Perform as a VIPTELA centric SDWAN team SME, be a lead for all questions concerning design and configuration of customer project.
Able to step into a relevant customer project to help further progression.
Lead internal training to SDWAN/VIPTELA engineers.
Help with customer escalation issues.
Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SDWAN design solution/configuration.
Programming language related to automation experience will be a plus.
Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SDWAN solution and follow up with any change request and troubleshooting as needed.
Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards.
Update all systems and databases with careful attention to detail.
Preferred Qualifications
Provide accurate and consistent internal and external customer communication during established intervals using phone, email.
Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated.
Maintain a commitment to safe practices and hold others equally accountable.
Complete designated amount of work in a specified timeframe with a high degree of quality.
Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
