Event Coordinator

RESPONSIBILITIES

• Support the Workplace Operations Specialist in executing events programming - including all-company events, onsite events, liaising with vendors, and maintaining team resources
• Participate in efforts to incorporate company-wide celebrations, initiatives, and ERG recognitions into workplace events on an annual basis
• Intake and adhere to SLA’s for all event-related tickets submitted by client’s team members.
• Communicate with event hosts to create successful events that comply with office policies and procedures.
• Liaise with vendors for services related to events (e.g. janitorial, furniture, food/beverage, decor, etc.) as well as with internal teams such as Physical Security, IT/AV, etc.
• Manage inventory of event-related supplies and support ordering as needed
• Utilize Zendesk ticketing platform to field & resolve inbound workplace requests & inquiries; escalating when necessary
• Own general administrative tasks to uphold a high standard of service and presentation in the workplace.
• Maintain consistent and clear communication with other workplace team members in regards to any facilities or security related concerns
• Support the Workplace Operations Lead and Manager in additional duties as necessary.

Experience & Skills:

• A passion for facilitating an overall positive employee experience through ongoing operational support
• 3 years of customer service experience
• 1 years of events experience or community management
• Possess the ability to remain agile and multi-task effectively in a fast paced environment
• A passion for managing an overall positive employee experience through ongoing operational support
• Strong ability to manage competing priorities and projects
• Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively including but not limited to emergency situations.
• Capable of prioritizing tasks/duties as assigned and delegating tasks as needed