What are the responsibilities and job description for the Workplace Operations Coordinator position at Infotree Service Inc.?
Job Details
Role: Workplace Operations Coordinator
Location: San Francisco, CA
Duration: 9 Months
Summary:
The Workplace Operations Coordinator - Hospitality is responsible for providing exceptional events support and coordination. Supporting general workplace questions and requests via ticketing platform. Help create an intentional, inclusive, and delightful experience for all team members on site in the San Francisco office.
Responsibilities
- Support the Workplace Operations Specialist in executing events programming - including all-company events, onsite events, liaising with vendors, and maintaining team resources
- Communicate with event hosts to create successful events that comply with office policies and procedures.
- Liaise with vendors for services related to events (e.g. janitorial, furniture, food/beverage, decor, etc.) as well as with internal teams such as Physical Security, IT/AV, etc.
- Manage inventory of event-related supplies and support ordering as needed
- Utilize Zendesk ticketing platform to field & resolve inbound workplace requests & inquiries; escalating when necessary
- Own general administrative tasks to uphold a high standard of service and presentation in the workplace.
Experience & Skills:
- A passion for facilitating an overall positive employee experience through ongoing operational support
- 3 years of customer service experience
- 1 years of events experience or community management
Salary : $25