What are the responsibilities and job description for the Customer Service Representative position at Infoway Solutions LLC?
Overview
We are seeking a Sales Support Representative to join our team. This role plays a crucial part in assisting the sales team and ensuring excellent customer service.
Responsibilities:
- Identify new business opportunities and create target customers in freight forwarding and/or logistics related industries
- Promote all company products and services to increase sales
- Meet and exceed sales goals and targets
- Research and identify new business opportunities to evaluate needs and provide insight
- Ensure execution of developed sales strategies, objectives, and goals
- Maintain strong relationships with all clients through efficient communication, work processes and services, including responding to customers’ questions about products, prices, services and credit terms
- Provide excellent communication support for sales calls and manage follow-up
- Maintain and develop general industry knowledge, including competitors and their market presence
- Perform ad-hoc reporting, as required.
- Perform other job -related duties as required
Requirements/Qualifications:
- 1 years of experience in internal sales experience such as telemarketing
- Bachelor’s Degree or higher required in a business-related field
- Proven track record in sales, prospecting, and developing accounts
- Strong written and verbal communication skills in English
- Ability to build trustworthy relationships with customers
- Excellent presentation and selling skills with exceptional attention to detail and follow up with clients
- Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook
- Ability to travel up to 30% in US
Work Location: 10800 Pecan Park Blvd #130 Austin TX 78750
Work Timings: 08:00 AM - 05:00 PM (Monday-Friday)
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Sales: 1 year (Required)
- Marketing: 1 year (Preferred)
- Logistics: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
Ability to Commute:
- Austin, TX 78750 (Required)
Ability to Relocate:
- Austin, TX 78750: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
